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Job Description
Provide pre-sales and post-sales support to customer on semiconductor testing.
Maintain customer satisfaction so as to maintain or become the preferred tester platform.
Key Job Responsibilities and Duties:
Project delivery
- Post sales consulting including test methodology, test hardware/ software feature recommendations
- Delivery of test library as requested by customer
- Delivery of application training
- Support and debug production issues like correlation, test time and yield discrepancy etc
- Maintain customer relationship, capture competitive information