Back to jobs
Job Description
What You'll Do
- Occasional travel to data center, needs to be located in greater Phoenix area
- Daily system administration, support, maintenance and monitoring of the Microsoft server,enterprise storage, VM infrastructures, and Office 365
- Perform root-cause analysis on recurring problems. Responsible for escalating, as necessary, to internal and/orexternal support resources while retaining ownership for driving to final resolution
- Research, analysis, selection and procurement of solutions, equipment, and software
- Manage projects related to implementation of new solutions and upgrades of existing solutions
- Adhere to change control procedures when implementing changes to the production environment
- Periodic reporting to support capacity planning, performance measuring/tuning, and compliance
- Maintain, test, and enforce corporate-wide hardware and software standards
- After hours support as needed to sustain systems and service levels
- Resolve escalations from the Service Desk related to systems issues
- Other responsibilities as requested by leadership
