Back to jobsCapture business needs through exchanges with subject matter experts and key users in the projects and regions (interviews, workshops and on-site operational missions)
Formalize process (service execution as well as central governance) descriptions and key business functional rules within the functional specification, ensuring consistency with end to end processes, integration of tools into a consistent Operations core model, including interfaces between tools and with the Service core model (GSI, SES, DMP tools, …)
Coordinate validation of processes, functional requirements and key business rules with relevant business stakeholders. When applicable, lead Prototype / Proof-Of-Concept / Pre-study with IS&T specialists and/or external partners to validate the proposed solutions
Define the appropriate roadmap for the evolution of related tools to achieve the targeted process and business coverage
Drive required tool sourcing, developments or evolutions in close collaboration with the IS&T department (Industrialization specification, contribution to editors selection, detailed design, and validation)
Ensure validation of changes (new solutions/tools/features) through user acceptance testing and pilot implementation
