Assistant Director of Security

Job Description 

Assistant Director of Security - ADRSECUR

Department: A&G  

Reports To: Director of Security  

 

Northwood Overview 

An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.  

 

Job Overview:  

The Assistant Director of Security is responsible for assisting the Security Manager in overseeing the hotel's security operations. This position requires a strong commitment to guest safety and security, as well as the ability to lead and motivate a team of security officers. 

 

Key Responsibilities: 

 

• Security Operations: 

• Assist in developing, implementing, and maintaining comprehensive security policies and procedures. 

• Oversee the daily operations of the security team, including scheduling, training, and performance management. 

• Conduct regular security audits and inspections to identify potential vulnerabilities and implement corrective actions. 

• Monitor surveillance systems and respond promptly to security incidents and alarms. 

• Investigate incidents, accidents, and suspicious activity, and prepare detailed reports. 

• Coordinate with local law enforcement agencies and other external stakeholders. 

• Guest Safety and Security: 

• Ensure the safety and security of all guests, employees, and hotel property. 

• Respond to guest inquiries and complaints related to security matters. 

• Conduct security awareness training for hotel staff. 

• Implement emergency response procedures and coordinate evacuation drills. 

• Team Leadership: 

• Recruit, hire, and train security officers. 

• Provide ongoing coaching, mentoring, and performance feedback to security team members. 

• Foster a positive and supportive work environment. 

• Address disciplinary issues and resolve conflicts within the team. 

Qualifications: 

• Proven experience in security management, preferably in the hospitality industry. 

• Strong leadership and supervisory skills. 

• Excellent communication and interpersonal skills. 

• Ability to work effectively under pressure and in a fast-paced environment. 

• Knowledge of security systems, procedures, and regulations. 

• Valid security guard license or certification (as required by local regulations). 

• Proficiency in computer skills, including Microsoft Office Suite. 

 

Perks & Benefits: 

• Medical, Dental, Vision  

• Hotel Discounts  

• Paid Time Off  

• Employee Assistance program 

 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.