House Attendant, Part-time, Napa Valley Lodge

Adjacent to renowned vineyards, Napa Valley Lodge is just steps away from the wine country's finest restaurants and wine tasting rooms. We pride ourselves on building lasting one-on-one relationships with our guests through gracious, genuine hospitality.

We are seeking a House Attendant to join our outstanding team. 

Our House Attendants support the entire property operation by making sure our hotel is spotless and guest ready. They ensure the cleanliness of guest floors, corridors, foyers, stairwells and assist room attendants in order to maintain the Hotel’s high standards of quality.

• Empties room attendant carts of soiled linen or trash.
• Follows all safety, hygiene and cleanliness protocol at all times.
• Stocks linen and supplies into the linen rooms.
• Vacuums and/or sweeps and waxes hallways, stairwells and foyers.
• Cleans carpets, upholstered furniture and draperies.
• Cleans and removes spots from corridor walls and doors, polishes and cleans mirrors, windows, sills and all metal work including room numbers on the guestroom doors.
• Cleans the pool area daily by washing and mopping the pool deck.
• Cleans and polishes all woodwork throughout the Hotel.
• Delivers baby cribs and rollaway beds to guestrooms.
• Obtains amenities and supplies for room attendants.
• Replenishes bathroom supplies.
• Replaces light bulbs.
• Cleans ice machine area.
• Flips mattresses, moves furniture, hangs drapery, dusts venetian blinds as assigned by the supervisor.
• Completes any projects assigned by the supervisor.
• Push and pull the vacuum throughout the hallways and corridors.
• Empties all wastebaskets in all public areas and discards any additional trash throughout the Hotel.
• Breaks down all cardboard boxes in order to place in the cardboard bin.
• Respond in a timely manner to guest requests, such as additional room amenities, towels, instructions on how to operate equipment in the room and other information as requested.
• Turn in all found items in the employees work area to the Executive Housekeeper.
• Reports all items that need repair to Housekeeping Management.
• Cleans and removes debris from driveway, parking garage/lot and courtyard areas.
• All other duties as assigned by the Supervisor.

Regular attendance in conformance with the standards, which may be established by the Hotel from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action up to and including termination.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the Hotel.

Upon employment, all associates are required to fully comply with the Hotel rules and regulations for the safe and efficient operation of the Hotel facilities.

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Knowledge of stain removal and chemical cleaning agents and operation of different types of equipment.
• Able to learn and apply Hazardous Chemical training standards.
• Able to communicate effectively with others.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Very detail oriented, to ensure the quality of cleanliness.
• Ability to interpret a variety of instructions furnished in oral, diagram, or schedule form.
• Ability to print and speak simple sentences in English.
• Able to maintain a good working relationship with other departments, associates and guests.
• Meets legal age requirements for the position.

EDUCATION and/or EXPERIENCE

Previous housekeeping experience is preferred. Any combination of education and experience that provides the required knowledge, skill and ability.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to walk; reach with hands and arms; and stoop, kneel and crouch. The associate must frequently lift and/or move up to 50 pounds and must be able to push and pull equipment weighing up to 100 pounds

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is frequently exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions. The associate is occasionally exposed to wet and/or humid conditions.

The noise level in the work environment is usually moderate

GROOMING

All associates must maintain a neat, clean and well-groomed appearance (specific standards available.)

PAY SCALE

The pay scale for this position is between $20.00 and $21.50/hour. This is the pay range for this position that the Hotel reasonably expects to pay.

Napa Valley Lodge is an equal employment opportunity employer. Company policy prohibits unlawful discrimination based on race, color, national origin, ancestry, ethnicity, religion (including religious dress and grooming), sex, gender, sexual orientation, gender identity (including gender-related appearance and behavior), partnership status, pregnancy (childbirth, breastfeeding, or related medical condition), age, physical or mental disability, medical condition, military or veteran status, status as a victim of domestic violence, sexual assault, or stalking, genetic information, marital status, ethnicity, alienage, citizenship status or any other protected classification, in accordance with applicable federal, state, and local laws. Consistent with the American’s With Disabilities Act, applicants may request accommodation needed to complete the application process. Please contact the People and Culture Department if you have any questions regarding this policy.