Specialist Customer Service Speciality

Your tasks

• Performs basic tasks assigned in the area of customer service processes, according to internal procedures and regulations, in an effective and efficient manner;
• Performs accurate and timely the allocated activities;
• Works on clearly instructed assignments with guidance;
• Contributes with ideas and suggestions to improve personal efficiency / effectiveness;
• Dedicated to the continuous improvement of own technical abilities and to assimilate new information from more senior colleagues in area of activity;
• Ensures compliance with internal controls with regards to customer service activities in the area of activity;
• Provides information requested by the team lead/manager promptly, keeps data up to date and similar activities for the use by others;
• Prepares input for decision making by others.