
Software Engineer II, Backend (AI Agents)
Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Software Engineer II, Backend (AI Agents) in Canada.
This role sits within a high-impact engineering team focused on building and scaling AI-powered conversational agent systems that serve as a first point of contact for customers across multiple channels. You will contribute to backend services that orchestrate complex workflows, enabling intelligent resolution paths across internal systems. The environment is fast-moving and experimental, with a strong emphasis on ownership and problem-solving in ambiguous contexts. You will collaborate closely with product managers, designers, analysts, and external AI vendor partners to shape end-to-end user experiences. The work combines backend engineering, distributed systems thinking, and applied AI integration. This is an opportunity to help define foundational components of next-generation customer servicing infrastructure.
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Software Engineer II, Backend (AI Agents) in Canada.
This role sits within a high-impact engineering team focused on building and scaling AI-powered conversational agent systems that serve as a first point of contact for customers across multiple channels. You will contribute to backend services that orchestrate complex workflows, enabling intelligent resolution paths across internal systems. The environment is fast-moving and experimental, with a strong emphasis on ownership and problem-solving in ambiguous contexts. You will collaborate closely with product managers, designers, analysts, and external AI vendor partners to shape end-to-end user experiences. The work combines backend engineering, distributed systems thinking, and applied AI integration. This is an opportunity to help define foundational components of next-generation customer servicing infrastructure.