Job Description
About Go Swag 🚀
We’re reinventing the corporate gifting industry through technology.
Founded by tech entrepreneurs, Go Swag is moving beyond traditional "merch." We believe that software, AI, and smart automation can completely transform how the world’s biggest brands celebrate, reward, and build relationships. While the rest of the industry has been slow to change, we are building a future where technology powers personalisation at scale and operational excellence.
From onboarding packs for new hires to global event giveaways, we deliver sustainable, premium merchandise that recipients actually love and use for years. We handle the entire end-to-end lifecycle - design, production, global storage, and distribution - making branded gifting effortless and borderless.
Why join us?
Elite Client Base: We are trusted by the most influential companies on the planet, including Meta, Intel, Unilever, ElevenLabs, and Lovable.
Tech as a Differentiator: We aren't just a gifting company; we are a tech-first platform using NextJS, AI, and automation to disrupt a global market.
Series A backed and scaling fast: this is an exciting moment to join a high-growth startup with serious momentum behind it.
Sustainability without Compromise: We champion high-quality, recycled products, moving the industry away from gimmicks and toward long-lasting impact.
The Role
We are looking for a highly motivated Junior Logistics & Operations Specialist to act as the essential operational glue across our supply chain. Sitting right at the intersection of procurement, warehouse operations, and global logistics, you will be the air traffic controller tracking the lifecycle of our swag.
This isn't a role for a passive bystander. You will ensure data flows seamlessly, timelines are met, and potential bottlenecks are cleared before they ever impact a client. If you are an exceptionally organised communicator who thrives in a fast-paced environment and wants to master the ins and outs of a modern, design-led global supply chain, we want to hear from you.
This role will be based from our Glasgow office 5 days per week.
What you'll do
Cross-Functional Synergy: Act as the primary bridge between Procurement (who orders the goods), the Warehouse team (who stores and packs them), and Logistics (who ships them). You make sure everyone knows what’s coming, when it’s coming, and where it needs to go.
Inbound & Intake Coordination: Review procurement purchase orders and proactively prime the warehouse team for arrivals. You’ll ensure they have the exact kitting instructions, delivery timelines, and special specifications required for flawless intake.
Data & Inventory Integrity: Own the accuracy of our records. You will verify that physical "Goods In" match procurement orders, instantly investigating and resolving discrepancies like short shipments, damages, or incorrect variants.
System Syncing: Keep our internal software platforms and spreadsheets perfectly aligned. You’ll ensure stock levels, order tracking, and production milestones are dynamically updated so the wider team has total visibility.
Global Shipping Support: Gather, organise, and prepare critical documentation - including commercial invoices, customs paperwork, and item specifications - to ensure our international shipments glide through borders without delays.
Essential Skills
Open to entry level OR some experience in an operations coordination, project support, logistics, or e-commerce fulfilment environment. Strong organisational talent and a desire to learn matter more than years on a CV.
The Organiser: You are detail-obsessed. You love a clean spreadsheet, color-coded systems, and you get a genuine kick out of keeping multiple moving parts neatly aligned.
Exceptional Communicator: You can talk to a supplier, a warehouse supervisor, and an account manager with equal clarity. You know how to ask sharp questions to get straight answers.
Tech-Savvy: You lean on digital tools to stay efficient. You are highly comfortable with spreadsheets and eager to master inventory management systems (IMS) and collaborative tools like Slack, Notion, or Asana.
Resourceful & Adaptable: You don’t panic when plans change. You approach logistical puzzles with a positive, solutions-oriented attitude and love tracking down the missing piece of information.
Team Player: You match our collaborative "mucking in" culture. You understand that your work directly empowers the warehouse floor and the logistics desk to succeed.
Proactive Problem Solving: Step in when exceptions happen. Whether it's an unannounced supplier delivery, a customs query, or a shifting client deadline, you will dig into the details to fix it and keep things moving.
Growth Mindset Over Checklists: We’re looking for impact, not just a perfect cv. If you’re excited about this role but don't check every single box, we still want to hear from you. We see these requirements as a guide; what matters most is your potential to contribute, your passion for our mission, and your ability to solve complex problems.
Application process
Initial call with the Talent Lead: an informal call to discuss the role and your relevant skillset
Interview with the Head of Operations (line manager): you’ll have a chance to discuss your experience in more detail
Interview with the Head of Operations and Operations Specialist: you’ll have a chance to showcase your skills through a live challenge with Q&A
Go Swag is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business need, ensuring that every candidate is treated fairly regardless of background or identity.