Job Description
When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise. InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.
You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.
About This Opportunity
The Fraud Decision Platforms Rule Implementation Analyst Intern is responsible for the implementation and ongoing support of real-time fraud decisioning rules across multiple platforms. This role focuses on executing rule changes, assisting with transaction-level troubleshooting, and ensuring accurate, well-documented implementation of fraud decisioning logic across platforms.
The Analyst Intern partners closely with fraud strategy, operations, and technology teams to ensure timely, accurate rule deployments and effective incident response. This position is ideal for an analytically minded individual with experience in SQL, logging tools, and operational systems.
Responsibilities
- Implement and maintain rule changes on the Accertify Platform in accordance with approved fraud strategies and operational requirements.
- Investigate transaction behavior, rule execution, and system outcomes to support issue resolution and escalation.
- Perform transaction-level troubleshooting using tools such as SQL Queries and Splunk to understand how the rules affected transaction processing.
- Document rule changes, support activities, and troubleshooting findings to support knowledge sharing and audit readiness.
- Collaborate with fraud strategy, analytics, and operations teams to ensure smooth rule deployments and post-implementation validation.
- Develop and maintain ServiceNow reports and dashboards to manage rule change requests and incidents.
Qualifications
- Working towards a Bachelor’s degree in Information Systems, Business Analytics, Risk Management, Computer Science, Statistics, or equivalent work experience in related fields.
- Working knowledge of SQL, including the ability to write basic queries for data validation and investigation.
- Proficiency in Microsoft Excel, including formulas, filtering, pivot tables, and basic data analysis.
- Experience with Splunk or a comparable logging/monitoring tool.
- Ability to analyze transactional data and identify issues related to rule execution or system behavior.
- Strong attention to detail and ability to follow controlled implementation processes.
- Strong written and verbal communication skills for documenting changes and explaining findings to stakeholders.
#LI-GQ1
#LI-Remote
- Working towards a Bachelor’s degree in Information Systems, Business Analytics, Risk Management, Computer Science, Statistics, or equivalent work experience in related fields.
- Working knowledge of SQL, including the ability to write basic queries for data validation and investigation.
- Proficiency in Microsoft Excel, including formulas, filtering, pivot tables, and basic data analysis.
- Experience with Splunk or a comparable logging/monitoring tool.
- Ability to analyze transactional data and identify issues related to rule execution or system behavior.
- Strong attention to detail and ability to follow controlled implementation processes.
- Strong written and verbal communication skills for documenting changes and explaining findings to stakeholders.
#LI-GQ1
#LI-Remote
- Implement and maintain rule changes on the Accertify Platform in accordance with approved fraud strategies and operational requirements.
- Investigate transaction behavior, rule execution, and system outcomes to support issue resolution and escalation.
- Perform transaction-level troubleshooting using tools such as SQL Queries and Splunk to understand how the rules affected transaction processing.
- Document rule changes, support activities, and troubleshooting findings to support knowledge sharing and audit readiness.
- Collaborate with fraud strategy, analytics, and operations teams to ensure smooth rule deployments and post-implementation validation.
- Develop and maintain ServiceNow reports and dashboards to manage rule change requests and incidents.