Shipping Supervisor

Summary The Shipping Supervisor develops and coordinates shipping activities thru standardized work instructions. Shipping activities are focused on company targets in order to ensure Customer satisfaction. A main objective is to improve the customer’s delivery performance.   Core Competencies  Customer Focus Communication skills Energy and Stress management   Team Work             Problem Solving    Operating Equipment        Ethics and Integrity Analytical Negotiation Troubleshooting Job Duties Perform trusted link process to download releases on CMS Make sure releases has not been duplicated Follow up on shipping schedules (weekly  & daily) Transportation access authorization Generates shipping paperwork ASN validation Paperwork records Customer´s tickets respond Reports open issues at on shift change Order materials, supplies, or equipment Prepare documentation for contracts, transactions, or regulatory compliance. Package objects for shipping Deliver items Respond to customer problems or complaints   Requirements 3-5 years’ experience in a similar role Strong communication skills (both verbal and written). Proficiency with database applications and administration systems, specifically Microsoft Office. Must be a highly motivated, service and team-oriented individual with an attention to detail. Strong analytical ability Problem solving skills Demonstrated good internal customer service skills