Senior Manager - Risk Management

The Enterprise Risk Management & Risk Oversight (ERM&RO) organization within Global Risk and Compliance (a Second Line of Defense function) is responsible for identifying and managing risk across all business units, functions, processes, and geographies at American Express. 

The ERM Framework, Governance and Reporting team within ERM&RO provides an independent view of risks faced by American Express and is responsible for aggregating the risk profile for the Company. The team is focused on key risk management activities, including but not limited to, risk identification and assessment, risk appetite, effective challenge, and committee governance and reporting. 

These responsibilities span the AXP Bank Holding Company as well as the subsidiary US Bank (American Express National Bank).

The Senior Manager of Enterprise Risk Management Product Management is responsible for assisting with the implementation and maintenance of the ERM technology solution. Specific responsibilities include:

• Support the design and implementation of the ERM modules within a new GRC platform, translating risk management needs into business and functional requirements.
• Gather, document, and validate requirements across ERM stakeholders, ensuring alignment with risk frameworks and regulatory expectations.
• Partner with Technology and cross-functional teams to drive system development, workflow design, and process standardization.
• Coordinate across Second Line of Defense teams to manage dependencies, track progress, and support program governance.
• Lead User Acceptance Testing (UAT), including test planning, execution oversight, and defect resolution.
• Develop and deliver reporting and presentations to senior leadership on implementation status, risks, and outcomes. 

• Bachelor's degree in finance, economics, business administration, or related field; advanced degree required.
• 3-5 years of experience in enterprise risk management, or similar risk management discipline, within the financial services industry.
• Strong understanding of financial markets, products, and regulatory requirements impacting risk management.
• Excellent analytical, communication, and influencing skills with the ability to interact effectively with senior stakeholders.
• Demonstrated leadership capabilities, including the ability to build and motivate high-performing teams.
• Professional certifications such as FRM, PRM, or CRM are highly desirable.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these Positions
 

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.