Medical Secretary

📍 Mercy Clinic – Washington
🕒 Day Shift | 36 hours/week

🌟 Join Our Team at Mercy

Are you an organized, people-focused professional who enjoys working in a fast-paced healthcare environment? As a Medical Secretary, you’ll be the heartbeat of our physician office—helping patients feel welcomed, keeping operations running smoothly, and supporting providers in delivering exceptional care.

At Mercy, you’re more than just an employee—you’re part of a compassionate team dedicated to making a difference every day.

💼 What You’ll Do

Front Office & Patient Experience

• Greet and assist patients with professionalism and warmth
• Schedule appointments accurately and efficiently
• Answer and manage incoming calls, ensuring timely follow-up
• Collect and enter patient information promptly

Administrative & Clinical Support

• Support physicians with daily schedules and updates
• Process patient documentation, dictation, and records
• Assist with insurance pre-certifications and eligibility
• Help manage billing support tasks, audits, and accounts payable

Office Coordination

• Maintain organized records, files, and office supplies
• Manage incoming/outgoing mail with confidentiality
• Track reports, logs, and assist with special projects

Technology & Team Communication

• Utilize EMR systems and Microsoft Office tools effectively
• Communicate clearly with patients, providers, and team members
• Help maintain a clean, organized, and efficient workspace

✅ What You Bring

• High school diploma or equivalent
• 1+ year of medical office or clerical experience
• Strong computer and typing skills (55–60 WPM)
• Knowledge of medical terminology
• Excellent customer service and communication skills
• Ability to multitask and stay organized in a busy environment

💪 Physical Requirements

• Ability to lift up to 50 lbs when needed
• Frequent standing and walking throughout the shift
• Ability to bend, reach, and perform routine physical tasks

🌈 Why Mercy?

• Meaningful work that impacts patients’ lives every day
• Supportive, team-oriented environment
• Opportunity to grow within a respected healthcare organization