Junior/Medior Customer Care Specialist with Danish language

As customer care specialist you will: 

• Provide basic sales and technical support to our customers and partners 

• Manage incoming calls and emails in expected quality and quantity 

• Solve basic customer issues 

• Delegate more complex problems to teams responsible  

• Cooperate with higher level customer support teams 

What do we expect from you: 

• Fluent in Danish language (C1-C2 level)

• Have English on good spoken and written level (ideally B2) 

• Fluent Slovak language is a plus/not mandatory 

• Be active OS Windows user 

• Having previous experience with customer support or assistance is warmly welcomed/not mandatory 

• Have focus on meeting goals 

• Speak in a professional tone of voice 

• Like to learn new things and be flexible in finding solutions 

• Show ownership and sense of responsibility for your tasks

Basic wage component (gross): from 1300 Euro (fresh graduate)

• The final wage is adjusted based on the experience and seniority level.

• Financial bonus based on performance paid twice a year up to 10% from the base salary paid during the evaluation period (normally 6 months) 

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