TJJD - Manager V – Manager of Probation and Reentry - (AUS) - 58507

PLEASE NOTE

Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment (month & year), supervisor’s name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete. Resumes do not take the place of this required information.

Applicants must be able to pass a Criminal Background Check and any other requirements listed under Minimum Qualifications.

APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the CAPPS Recruit Prescreening Questionnaire to be considered for the posting. To complete the Prescreening Questionnaire, go to CAPPS Recruit to register or login: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en

BENEFITS

State of Texas Benefits and Retirement Information can be found at https://www.ers.texas.gov. Benefits include: Retirement plan, paid group health & life insurance for employee, paid holidays, paid vacation leave, paid sick leave, longevity pay, educational assistance program, employee assistance program. Optional add-on benefits include: Dental, Vision, Optional Life Insurance, Voluntary AD&D Insurance, Dependent Health & Life insurance, Health & Dependent care flexible spending accounts, etc.  Additionally, certain designated positions are eligible for hazardous duty pay, career ladder advancements, and free meals while on duty.

We are committed to transforming lives and building safter communities by working collaboratively, communicating openly, and upholding the highest standards of integrity and professionalism. Our team models accountability, transparency, and respect, taking proactive steps to ensure the physical and emotional safety of youth, staff, and the community. We strive for excellence through continuous growth, thoughtful decision making, and mission driven collaboration, supporting one another while embracing challenges that lead to meaningful, long-term impact.

GENERAL DESCRIPTION

Performs highly advanced (senior-level) managerial work providing direction, guidance, and leadership to design and implement a best-practice system of reentry for youth involved in the juvenile justice system, and to oversee the daily operations of TJJD’s reentry division. Work involves overseeing the establishment of program goals and objectives relating to a multifaceted and integrated reentry system that includes supporting regionalization operations and he agency’s reentry division; developing schedules, priorities, and standards for achieving program goals; evaluating program activities; developing, training and ensuring compliance with goals, policies and procedures; tracking performance measures and positive youth outcomes; resolving complex issues regarding reentry; coordinating the work of multiple divisions and external organizations involved in reentry functions; and developing and evaluating budget requests and monitoring budget expenditures. Responsible for overseeing and managing the overall operations of all district reentry office locations and parole team regional community services managers, including oversight of functions relating to immigration and consular notifications. Participates in local and agency projects. Prepares, writes, and edits reentry division reports and assists with writing the treatment effectiveness and re-integration report.

Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. Interacts with juvenile judges, district attorneys, probation department chiefs, community leaders, and other government officials and agencies and with leadership across the continuum of youth services for TJJD. Plans, assigns, and supervises the work of others. May be required to work in excess of 40 hours per week, travel extensively, and be on call. May assume administrative duties in absence of director. May require travel.

ESSENTIAL DUTIES

Management of the division’s reentry operations and activities; provides direction, guidance, and assistance in program areas.

Enhances and manages reentry processes and systems; develops and implements techniques for evaluating the programs, operations, and positive youth outcomes; identifies areas, programs, or processes that may need to be revised and takes action to implement and monitor outcomes of those revisions.

Oversees the establishment of goals and objectives; develops and approves schedules, priorities, and standards for achieving goals; manages evaluation activities; identifies areas of needed change; makes recommendations to improve operations and takes action to implement and monitor outcomes for those improvements.

Works effectively with other agency leaders to enhance the integration of reentry programs and services across the continuum of youth services. To include regionalization and continuum of care programming.

Oversees the development of guidelines, procedures, policies, rules, and regulations to enhance programs and operations; monitors compliance and takes necessary action to ensure compliance with laws, rules, regulations, policies, and standard operating procedures.

Provides technical and operational guidance to agency staff on reentry issues, immigration and consular notifications and process, and detainers.

Oversees the preparation of management and operational reports, including special projects and non-routine reports; provides relevant information to executive management regarding reentry processes and programs. 

Oversees the development and evaluation of budget requests; assists with reviewing fiscal data and provides guidance on using resources to meet fiscal goals and objectives. Monitors budget expenditures, and makes adjustments as necessary.

Represents the agency at meetings, hearings, trials and legislative sessions and develops working partnerships with judges, community leaders, government officials, other agencies, and community groups to promote public safety and improve the lives of youths and their families.

Oversees selection, training, and evaluation of staff to ensure successful operations of reentry services in district offices; and the support of Regionalization Diversion initiative

Oversees agency reentry operations to maintain quality care for youth within TJJD’s GAP, Case Management Standards, other standards as applicable.

Oversees the review and tracking of all reentry quality assurance and controls related to TJJD’s data, reentry operations; and produces reports regarding data. 

Supports the agency’s regionalization strategic plan and the coordination of services, supports and technical assistance provided by the agency to local juvenile probation departments

Oversees maintenance and monitoring of standard benchmarks for Reentry Program Performance Measures.

Directs the development of program goals and objectives and oversees the development of Program Improvement Plans (PIP) to address deficiencies, enhance performance, and ensure appropriate follow-up.

Oversees program analyses and research studies and reviews recommendations for improvement.

Develops responses to internal and external requests for information related to programs and services.

Represents reentry division at meetings, hearings, conferences, and seminars, or on boards, panels, and committees; acts as a liaison to other TJJD departments regarding reentry matters.

Assists with developing and evaluating budget requests; assists with reviewing fiscal data and provides guidance on using resources to meet fiscal goals and objectives; monitors budget expenditures and makes adjustments as necessary.

Collaborates with agency staff and leaders to identify and drive implementation of best practices and programs; shares relevant information; identifies concerns and trends; and recommends improvements to resolve problems or enhance operations. 

Plans, assigns, and supervises the work of others; promotes ethical leadership, excellent performance, confidentiality, a positive working environment, and professional development; uses leadership and teambuilding skills to motivate department staff to work toward common objectives and goals.

Performs a variety of related duties not listed, to be determined and assigned as needed.

Performs all duties in compliance with agency safety policies and procedures:

• Reports safety hazards and corrects hazards when possible.
• Completes required documentation in the event of an accident/injury within requested time frames.

Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies.

Will be required to travel up to 20% of the time.

Actively embody and support the Texas Model by demonstrating its core values in daily tasks and interactions with others.

MINIMUM QUALIFICATIONS

Master’s degree. Six (6) years full-time wage-earning experience including any combination of: participation in the development, evaluation, and implementation of individual case/treatment plans; assessments; development and coordination of services; and placement recommendations and referrals for youths or adults on probation, parole, or in a residential facility.

OR

Bachelor’s degree. Eight (8) years full-time wage-earning experience including any combination of: participation in the development, evaluation, and implementation of individual case/treatment plans; assessments; development and coordination of services; and placement recommendations and referrals for youths or adults on probation, parole, or in a residential facility.

PREFERRED QUALIFICATIONS 

· Master’s degree or Bachelor’s degree with major course work in Social Work, Sociology, Psychology, Guidance and Counseling, Criminal Justice, Family Relations, Rehabilitation, Social Sciences, or a related field.

· Three (3) years of work experience in a supervisory or management capacity.

This position is subject to mandatory pre-employment drug testing and any offer of employment is contingent upon acceptable results from a drug screen conducted for the agency.

Experience and Education Substitutions:

One year of appropriate experience may substitute for one year of college (30 course hours) on a year for year basis.

Completed course hours of undergraduate study may substitute for up to four years of experience on a basis of 30 course hours for one year of experience. 

Completed course hours of graduate study may substitute for up to two years of experience on a basis of 12 graduate course hours for one year of experience. 

Experience requirements may be satisfied by the prorated part-time equivalent.

Note: Any degree, diploma, high school equivalent, or course hours required to meet minimum qualifications must be from an accredited educational institution.

KNOWLEDGE, SKILLS, AND ABILITIES

· Knowledge of the principles and practices of public administration and management methods.

· Knowledge of personnel management and ability to effectively supervise staff.

· Knowledge of agency investigative procedures and techniques.

· Knowledge of or ability to acquire knowledge of TJJD programs, policies, and procedures.

· Ability to prepare reports and recommendations for administrative/executive usage.

· Ability to organize caseloads, workloads, set priorities, and carry out assigned tasks in a timely manner.

· Ability to establish goals and objectives.

· Ability to devise solutions to administrative problems.

· Ability to develop and evaluate administrative policies and procedures.

· Ability to establish interpersonal and effective working relationships with all levels of TJJD staff.

· Ability to manage budgets.

· Ability to adhere to program standards, fiscal, personnel, and legal policies.

· Ability to communicate both orally and in writing.

· Ability to prepare reports and recommendations for administrative/executive use, interpret regulations, and communicate effectively.

· Ability to identify and analyze problems and to assist in the development of corrective action plans, for respective assigned office location(s).

· Ability to exercise initiative, assertiveness, and deal with others tactfully.

· Ability to assume the duties and responsibilities of the division director in his/her absence.

· Ability to be on-call.

· Ability to comprehend and implement program goals, objectives and operations.

· Ability to relate to administrative objectives and missions.

· Ability to develop and evaluate administrative policies and procedures.

· Ability to assign and supervise the work of others.

· Ability to work in excess of 40 hours per week.

· Ability to travel.

PHYSICAL DEMANDS AND WORKING CONDITIONS

The following physical demands and working conditions are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Analyzing

Ability to communicate effectively, orally and in writing

Ability to see

Ability to hear (with or without aid)

Ability to feel

Heavy lifting, 45 lbs. & over

Climbing ladders

Heavy carrying, 45 lbs. & over

Pulling

Repeated bending

Operate motor equipment

Reaching above shoulder

Climbing stairs

Grasping

Identify colors

Walking

Depth perception

Standing

Sitting

Crawling

Twisting

Kneeling

Pushing

Stooping

Climbing stairs

Restraining combative youth

VETERANS

In order to receive veteran’s preference, a copy of your DD Form 214 (Certificate of Release or Discharge from Active Duty), VA disability rating (if applicable), or a DD Form 1300 (Report of Casualty) must be attached to your application.

Go to https://texasskillstowork.com/, https://www.onetonline.org/, or http://www.careeronestop.org/ for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements, and skill sets.

Additional Military Occupational Specialty (MOS) Code or Crosswalk information is available from the Texas State Auditor’s Office at Program Management MOS Codes.

SPONSORSHIP

Candidates must be eligible to work in the United States without requiring sponsorship.

ADDITIONAL INFORMATION

If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.

Only candidates selected for an interview will be contacted.

Due to the high volume of applications, we do not accept telephone calls. If you submitted your application through the CAPPS Career Center (https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en), you may also check the status of your application by accessing your profile and selecting My Jobpage and selecting My Submissions.

Thank you for considering employment with the Texas Juvenile Justice Department. 

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

The Texas Juvenile Justice Department does not discriminate on the basis of race, color, religion, sex, national origin, age, or disability in employment or the provision of services.