Engagement Manager, Revenue Cycle

About Chartis

The challenges facing US healthcare are longstanding and all too familiar. We are Chartis, and we believe in better. We work with more than 1,900 organizations annually to develop and activate transformative strategies, operating models, and organizational enterprises that make US healthcare more affordable, accessible, safe, and human. With more than 1,450 professionals, we help providers, payers, technology innovators, retail companies, and investors create and embrace solutions that tangibly and materially reshape healthcare for the better. Our family of brands—Chartis, Jarrard, Greeley, and HealthScape Advisors—is 100% focused on healthcare and each has a longstanding commitment to helping transform healthcare in big and small ways. Believe in better.

Chartis has offices in Boston, Chicago, New York, Washington D.C., and Nashville.

This is a remote role with approximately 10% - 15% travel.

Role Overview

We are seeking an Engagement Manager, Revenue Cycle, to lead data-driven transformation initiatives for healthcare provider clients. This role combines revenue cycle expertise, client leadership, and analytics-driven problem solving to deliver measurable financial and operational results.

Engagement Managers lead work across a portfolio of client engagements, structuring workplans, managing teams, and partnering directly with client stakeholders to turn insights into practical, sustainable improvements across the revenue cycle. This role also plays a key part in aligning analytics with consulting workstreams to ensure data-driven insights translate into real operational impact.

Responsibilities

• Lead revenue cycle engagements from problem definition through execution and value realization across multiple concurrent client projects.

• Manage the analytics needs across the revenue cycle consulting project pipeline, ensuring alignment between analytic outputs and engagement goals.

• Serve as a trusted advisor to client stakeholders, including executive leadership.

• Translate complex challenges into structured workplans and actionable solutions.

• Drive improvements across front-end, mid-cycle, and back-end revenue cycle operations.

• Ensure insights are operationalized with clear ownership, workflows, and measurable impact.

• Oversee data quality, validation, and analytics outputs to ensure accuracy and relevance.

• Manage and align internal stakeholders across consulting, analytics, and data teams to deliver integrated solutions.

• Manage engagement timelines, risks, and client expectations across multiple workstreams.

• Coach and develop junior team members.

• Deliver clear, compelling presentations that drive decision-making and action.

Qualifications and Desired Skills

• 8+ years of experience in healthcare consulting, revenue cycle, or healthcare operations.

• Strong knowledge of provider-side revenue cycle functions (e.g., patient access, coding, billing, denials).

• Experience leading projects or workstreams end-to-end across multiple engagements.

• Demonstrated ability to drive operational and financial improvements.

• Strong problem-solving and analytical skills.

• Experience working with revenue cycle systems (e.g., Epic), including reporting tools such as SlicerDicer and Reporting Workbench.

• Working knowledge of Epic Clarity database; Clarity/Cogito certification preferred.

• Proficiency in SQL and comfort working with healthcare data.

• Excellent communication skills and experience presenting to stakeholders.

• Experience managing or mentoring team members.

Salary range: $137,000 -$180,000, plus may be eligible for an annual discretionary bonus. The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skills, experience, training, licensure and certifications, practice area, and other business and organizational needs. In addition, Chartis offers several benefits including medical, dental, vision, HSA, FSA, disability insurance, life insurance, 401(k) match, paid time off, wellness stipend, and additional voluntary benefits.

At Chartis, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.