Sunset Distributing is seeking a detail-oriented Routing Analyst. The Router role plays a critical part within Sunset Distributing’s operations team. This role handles daily truck routing, schedules dock appointments, responds to ad hoc requests, provides direction to our local distribution drivers who deliver our products to customers, and other duties as assigned.

The Routing Analyst role is based in our San Marcos office and distribution center. With a schedule of Sunday through Thursday, with the core hours of 9 AM-5:30 PM.

Responsibilities:

• Develop daily delivery routes and schedules for optimal efficiency to achieve a high level of productivity, efficiency, and customer service with our retail account base.
• Develop a delivery appointment schedule for customers who require a dock appointment.
• Manage and communicate orders that fall below minimums.
• Review next-day delivery volume and approve off-day deliveries based on projected volumes and service areas for the next day.
• Collecting data and sending out nightly reporting.
• Review the prior day delivery in the routing software to ensure all stops are properly captured or adjust the geofencing to capture stops.
• Assign drivers as needed to pick up incoming orders from vendors/suppliers.
• Actively support and champion the Smith System safe driving practices while developing delivery routes.
• Provide support as needed with state and government regulation compliance as it pertains to our fleet. 
• Comply with warehouse procedures, policies, and quality control standards for all suppliers.

• High School Diploma or GED required.
• Experience working in a fast-paced / high-volume service environment, answering calls, and managing email communications preferred.
• Experience and working knowledge of shipping and logistics practices.
• Knowledge of driver HOS and FMCSA regulations.
• High-volume customer service and order management experience preferred.
• Highly proficient in verbal and written communication skills.
• Demonstrated ability to work effectively in a team environment with strong interpersonal skills.
• Detail-oriented with a strong sense of urgency and ability to prioritize tasks effectively.
• Self-starter with the ability to work independently with a high degree of accuracy.
• Demonstrated computer proficiency, including experience with Microsoft Office Suite.
• General computer usage knowledge with the ability to learn Company-selected software.