Job Description
The Guest Service Agent position is generally responsible for representing the hotel to the guest throughout all stages of the guest’s stay, determining the guest’s reservation status and identifying their duration of stay. They will also process the guest’s method of payment, be customer-service oriented, and work closely with housekeeping and maintenance to ensure room status reports are current and up to date.
This is a part-time position where you will be required to work a mixture of mornings, evenings and the occasional night audit shift.