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PACCAR

Senior Service Engineer (Software Packaging)

Pune, INPosted 3 weeks ago

Job Description

  • Develop, build, test, and deploy Windows application packages using Microsoft Endpoint Configuration Manager (SCCM/MECM) and Microsoft Intune.
  • Ensure packages meet quality, security, and reliability standards for deployment across a large Windows estate of 5,000+ devices.
  • Work closely with engineers, security teams, service desk, and business stakeholders to understand application requirements and deployment constraints.
  • Act as a liaison between technical teams and business units to ensure seamless application delivery.
  • Manage application deployment requests submitted through ServiceNow as Change Requests or Incidents.
  • Follow the Intake Checklist and provided installation instructions to ensure compliance and consistency in deployment processes.
  • Continuously professionalize and optimize the build, test, and deployment processes for application packaging.
  • Identify and implement automation opportunities to improve efficiency and reduce errors.
  • Ensure applications comply with organizational security policies and standards during packaging and deployment.
  • Collaborate with security teams to address vulnerabilities or compliance gaps in application packaging
  • Maintain clear and detailed documentation for application packages, deployment procedures, and troubleshooting guides.
  • Ensure documentation is up-to-date and accessible to relevant teams.
  • Provide timely support and resolution for deployment-related issues.
  • Analyze incidents related to application packaging and deployment to prevent recurrence
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    10001+ employees
    Bellevue, WA, US
    Website