Product Lead - AI Productivity Tooling

We are easyJet – a FTSE-250 listed, £multi-billion low-cost airline that serves tens of millions of customers every single year. If you’re reading this, you have probably already been an easyJet customer, and you’ll know that there is no more iconic (or Orange!) travel brand in Europe.

We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We’re on a mission to make low-cost travel easy – and whatever your role here, you’ll connect millions of people to what they love using Europe’s best airline network, great value fares, and friendly service.

What makes us easyJet? Our Promise Behaviours – we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easyJet.

The Opportunity

The way people work is changing faster than most organisations can keep up with. At easyJet, we're not content to just hand out AI tools and hope for the best – we want our people to genuinely get more from them than anyone else in the industry.

As Product Lead - AI Productivity Tooling, you will own the strategy, experience, and value outcomes of our internal AI productivity stack. This is a pure product management role, not an IT service management function. You will lead a small, focused team responsible for turning cutting-edge AI capabilities into a joined-up, high-impact user experience for our 18,000+ colleagues and software engineers.

Your Toolkit

You will shape, configure, and scale a world-class internal stack, including:

· For Business Users: Microsoft Copilot (M365), Claude, Claude Cowork, and Copilot Studio.

· For Engineers: GitHub Copilot and Claude Code.

What You’ll Do

· Own the Vision: Define the 18-month product roadmap and act as the internal authority on AI productivity for senior leadership.

· Drive Continuous Discovery: Conduct user interviews, analyse usage data, and run experiments to bridge the gap between tool deployment and genuine behavioural change.

· Prioritise for Value: Maintain a value-led product backlog, making ruthless decisions on configurations, feature rollouts, and vendor management.

· Lead Cross-Functionally: Collaborate with Digital Safety, Legal, HR, Training, and Platform Engineering to clear governance roadblocks and drive deep adoption.

· Nurture Talent: Directly lead and develop a small, high-performing product team while remaining hands-on with the technology.

Who You Are

· Product Obsessed: You possess sharp product management instincts and care deeply about metrics like adoption depth and user satisfaction over feature checklists.

· AI Fluent: You have used advanced AI productivity and engineering tools seriously—not just dabbled.

· An Influencer: You excel at holding accountability and driving outcomes across complex domains (like risk or infrastructure) that you do not fully control.

· A Builder: You thrive in ambiguity and get energy from building something entirely new rather than managing a steady-state operation.

· Aligned with Our Spirit: You embody our core behaviours—you are Safe, Bold, Welcoming, and Challenging.

Benefits:

• Competitive base salary
• Up to 20% bonus
• 25 days holiday
• BAYE, SAYE & Performance share schemes
• 7% pension
• Life Assurance
• Flexible benefits package
• Excellent staff travel benefits

How to Apply:

If you are passionate about IT leadership, innovation, and delivering exceptional service, we would love to hear from you. Apply now to join our dynamic team and help shape the future of IT at easyJet.

What you’ll get in return:

At easyJet, we pride ourselves on a vibrant and inclusive workplace culture that supports and rewards innovation and excellence.

We offer:

• Competitive base salary
• 30% bonus potential.
• 25 days holiday, pension scheme, life assurance, and a flexible benefits package.
• Discounted staff travel scheme for friends and family
• Annual credit for discount on easyJet holidays
• ‘Work Away’ scheme, allowing you to work abroad for 30 days a year
• Electric vehicle lease salary sacrifice scheme

Location & Hours of Work

We operate a hybrid working policy of 40%-60% of the month spent with colleagues in our Luton Airport Head Office.

We look forward to your application and the possibility of you flying high with our team!

Application Process:

Interested candidates should apply through our careers portal or directly on Linkedin with one click apply.

Reasonable Adjustments:

At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at [email protected]. We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation