Job Description
Purpose of Position:
Perform highly skilled administrative duties in support of Medical Staff. Tasks may include, but are not limited to, inputting sensitive information into information systems, preparing correspondence, researching and formatting information, and performing analyis and recommendations based on information retrieved.
Uphold the organization’s vision, mission, and corporate values. Demonstrate understanding of and compliance with organization’s policies, procedures, code of conduct and work rules.
Essential Functions:
- Facilitate communication between providers and hospital departments to resolve issues and improve service delivery
- Assign workloads, monitor productivity, and ensure adherence to established timelines and quality standards withing the medical staff office
- Manage day to day operation of Physician and APP schedule which includes village coverage, physician village visits, travel to and from the region to complete shifts
- Coordinate with village clinics and village health service department on clinic coverage needs
- Monitor and update/maintain all medical staff licensing and certifications to assure compliance with State and Federal requirements.
- Schedule and organize time study to be completed twice a fiscal year by emergency department physicians and provide to finance.
- Fill out CME bonus forms for approval and submit to payroll and HR for processing.
- Create employment agreements for new and extended providers.
- Maintains and updates the Medical Staff Master Schedule, the Provider Shift Board Schedule, and other scheduling platforms in coordination with the Primary Care Clinic Manager and Medical Director.
- Complete all outside credentialing requests for current and former providers, including hospital affiliations, etc.
- Assist with recruitment, hiring and training of the Medical Staff Office assistant.
- Review invoices and code to appropriate EOC’s and get proper approvals.
- Be able to organize, attend, and write the minutes for all Medical Staff department and committee meetings.
- Record and maintain all vital meeting records.
- Track and record CME spending and compare with financial department for accuracy
- Track compensation benefits to make sure providers do not go over allotted amounts for physician travel, APP annual mileage tickets, and physician Alaska Lounge Pass.
- Assist the AVP of Medical Services and Medical Director with administrative tasks when requested
- Performs other duties as assigned.
Personal Traits:
All Norton Sound Health Corporation employees are expected to consistently demonstrate the organization’s values: integrity, cultural sensitivity and respect for traditional values, continual learning and improving, compassion, teamwork and pride. Employees are expected to demonstrate integrity, professionalism, accountability, cooperation with and consideration of others.
Required Knowledge:
All Norton Sound Health Corporation employees are expected to have general knowledge of typical office technologies such as computers, printers, copiers, fax machines, and typical office software.
Job Specific knowledge is listed below:
- Advanced computer skills: Excel, Word, Adobe.
- Spreadsheet management.
- 1st generation internet user.
Required Skills and Abilities:
All Norton Sound Health Corporation employees are expected to have a broad range of skills and abilities centered around a strong patient focus, efficient performance, and teamwork. All employees should have patient/customer service skills, interpersonal skills and good communication skills. All employees should have the ability to manage their time and organize their work to ensure efficient performance. In addition, all employees should have the ability to follow policy, procedure and instructions, actively communicate with their supervisors to ensure understanding and manage their work accordingly. Finally, all employees should have the ability to understand and manage patient/customer confidentiality.
Job specific skills and abilities are listed below:
- Communication skills and interpersonal relationships
- Problem solving and critical thinking skills
- Ability to work independently
- Strong organizational skills
- Driver’s License
Minimum Requirements
Education | Degree | Program |
High School Diploma or Equivalent | Administrative Management or related field | |
Experience | General (Non | Supervisory |
Amount: | 2-year(s) experience in Medical Staff Office setting or equivalent | 1 (years) |
Type: | ||
| Must have both general and supervisory experience if indicated. | |
Credentials | Licensure, Certification, Etc. | |
Ongoing credentialing training |
Physical Requirements:
∙Use hands and arms to operate office or clinical equipment
∙Sit less than half the workday
∙Stand and/or walk more than half the workday
∙Bend, stretch, twist, crouch and/or reach
∙Use hands and arms for repetitive motion tasks
∙Lift or carry unaided 25 to 50 pounds
∙Push or pull using more than moderate force
∙See and hear with normal acuity
Working Conditions:
∙Work is conducted in a standard clinical environment to include exposure
to latex, biohazard or other harmful substances
∙No travel required
I attest that I do not have any physical, mental, or medical impairment or disability that would limit my job performance.
Affirmation of understanding of job duties:
_____________________________________
Printed Name of Incumbent
Signature of Incumbent Date
Approval of Job Description:
Signature of Hiring Director/Manager