Job Description
• Responsible for the overseeing of customer service activities relating to the supply of SGS services to our blue-chip client. To uphold and develop the client relationship and ensure consistent quality of work produced and delivered as per contractual agreement. • To liaise with the client on existing, and forthcoming projects, including the planning and development of plans to complete those projects within the client time scales and to the quality levels expected. • Proactively seeks to identify opportunities for organic growth, new service scopes and revenue streams • Builds effective relationship with client and key stakeholders with a partner perspective. • Day-to-day client and account operational management with a solution-oriented approach to every challenge and work streams.