End User Support Specialist

The End User Support Specialist is responsible for assisting associates with technology-related requests and maintaining accurate service records. Support areas include desktop systems, software applications, mobile devices, and network connectivity. This role also oversees inventory management for hardware, software, and company assets while assisting in the research, maintenance, and administration of network infrastructure, including workstations, servers, and related devices. This role requires a regular presence in our office located on the Country Club Plaza in Kansas City.