HCBS Supervisor, Clinical Management - Licensed
Job Description
Licensed Professional Counselor (LPC) or Licensed Clinical Social Worker (LCSW)
About Second Chances Comprehensive Services
Second Chances Comprehensive Services is a community-based behavioral health organization founded in 2008, dedicated to supporting at-risk youth, adults, and families through comprehensive mental health services. Our programs include intensive in-home services, outpatient therapy, crisis intervention, mental health skill-building, and residential support.
Our mission is simple: to provide second chances through counseling. We focus on preserving family systems, strengthening community stability, and empowering individuals with the skills needed to live healthy, independent lives. Through a collaborative, person-centered, and trauma-informed approach, we work to reduce out-of-home placements and support long-term wellness across the communities we serve.
Quality Assurance & Clinical Case Manager (Hybrid)
Second Chances Comprehensive Services is seeking a licensed or provisionally licensed LPC or LCSW for a unique hybrid role combining direct clinical care with leadership in quality and compliance. This position is ideal for a clinician who enjoys working with clients while also improving systems, guiding staff, and strengthening service delivery across programs.
You’ll play a key role in both client care and organizational impact—supporting individuals and families while helping ensure services meet the highest clinical and regulatory standards.
What You’ll Do
Clinical & Case Management
- Provide counseling and case management services to adults, children, and families in community-based programs
- Conduct biopsychosocial assessments, diagnostic impressions, and ongoing clinical evaluations
- Develop and maintain Individualized Service Plans (ISPs) in collaboration with clients and care teams
- Deliver trauma-informed, person-centered care aligned with best practices
- Ensure compliance with HIPAA, ethical standards, and licensure requirements
Quality Assurance & Compliance
- Conduct clinical record reviews and documentation audits to ensure accuracy and compliance
- Review and approve assessments, ISPs, progress notes, and supervision documentation
- Ensure alignment with VDBHDS, DMAS, and applicable state/federal regulations
- Identify trends, gaps, or risk areas and present findings to leadership
- Recommend and support corrective actions and quality improvement initiatives
Supervision & Leadership
- Provide clinical supervision to assigned QMHP staff
- Lead individual and group supervision sessions, offering guidance and professional development
- Review documentation and provide feedback to maintain high clinical standards
- Support staff in adhering to agency policies, procedures, and ethical practices
Process Improvement & Risk Management
- Help strengthen workflows, systems, and internal controls
- Partner with leadership to improve service quality, efficiency, and compliance
- Contribute to a culture of accountability, continuous improvement, and ethical care delivery
What We’re Looking For
- Active LPC or LCSW license or provisional license in the Commonwealth of Virginia
- Experience in community-based mental health services
- Strong knowledge of clinical documentation, service planning, and compliance standards
- Experience with (or interest in) supervision and quality assurance
- Ability to balance direct care with administrative and leadership responsibilities
Why This Role Stands Out
- Hybrid flexibility with a mix of field, remote, and administrative responsibilities
- Opportunity to expand beyond direct care into leadership and quality improvement
- Meaningful impact on both client outcomes and program quality
- Collaborative, mission-driven environment focused on community mental health
What We Offer
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Paid Time Off
- Company Paid Short Term Disability Insurance
- Voluntary Long Term Disability Insurance
- A multitude of a la carte benefit options
Equal Employment Opportunity
Second Chances Comprehensive Services is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or disability in accordance with local, state and federal laws.
Americans with Disabilities Act
Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
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Qualifications
Required
- Active and unrestricted LPC or LCSW license or provisional license in the Commonwealth of Virginia.
- Master’s degree in Counseling, Social Work, or a closely related mental health field.
- Minimum of 2–3 years of clinical experience in community-based mental health services.
- Demonstrated knowledge of VDBHDS/DMAS regulations, Medicaid documentation standards, and clinical compliance requirements.
- Prior experience providing clinical supervision to QMHPs or other behavioral health staff.
- Strong auditing, analytical, and documentation review skills.
- Excellent written and verbal communication skills.
Preferred
- Experience in quality assurance, utilization review, or compliance monitoring.
- Familiarity with electronic health record (EHR) systems.
- Experience developing quality improvement plans and performance metrics.
- Strong organizational skills with the ability to manage multiple priorities independently