Sterling Group Orthopedics -Financial Counselor

The Financial Counselor is responsible for guiding patients through the financial aspects of their care, ensuring transparency, accuracy, and timely collection of patient financial responsibility. This role supports front-end operations by verifying insurance benefits, educating patients on costs, securing point-of-service (POS) collections, and coordinating financial arrangements. The Financial Counselor plays a critical role in improving revenue cycle performance while delivering an exceptional patient experience.