Day Program Assistant – Front Desk

Day Program Assistant – Front Desk Location: North Shore Adult Day Center Address: 263 Commercial Street Malden, MA 02148 Schedule: Full Time | Monday–Friday | Day Shift Wage: $18/hour Language: Bilingual English & Haitian Creole required Would you like to work in a rewarding environment with fantastic coworkers? This position is for you! Make a difference by supporting the daily operations of our Adult Day Program while creating a welcoming and organized front desk experience for participants, families, and staff. Key Responsibilities Serve as the first point of contact by greeting participants, families, and visitors in a friendly and professional manner Answer and direct phone calls, take messages, and respond to general inquiries Manage participant attendance, sign-in/out processes, and daily documentation Maintain organized records and assist with filing, data entry, and administrative tasks Coordinate communication between staff, families, and external partners Support scheduling, appointment coordination, and program logistics Monitor the front desk area to ensure a safe, clean, and welcoming environment Assist program staff with clerical duties and day-to-day operational needs Uphold confidentiality and ensure compliance with organizational policies Qualifications High school diploma or equivalent; must be 18 years or older Previous front desk, administrative, or customer service experience preferred Strong organizational skills and attention to detail Excellent communication and interpersonal skills Proficiency with basic computer systems and office software Reliable, professional, and compassionate demeanor Why Join Us? Competitive Pay & Full Benefits Package for full-time employees Dayforce Wallet: Work today, get paid tomorrow! 401(k) with company match Paid Time Off (PTO) and Paid Holidays starting on day one Professional development and training opportunities Bonus and Referral Programs – earn rewards for referring great people! Access to employee discounts through Sevita’s “Perks at Work” program Be part of a caring, mission-driven organization that values your contribution We have meaningful work for you — come join our team!👉 Apply Today