Quality Information Manager

🌟NOW HIRING: QUALITY INFORMATION MANAGER🌟
📍 White Oak Manor Tryon | 70 Oak Street, Tryon, NC

🏥 Join a Team That Cares!

White Oak Manor Tryon is currently accepting applications for a Quality Information Manager to join our dedicated healthcare team! This is a full-time position offering stability, excellent benefits, and the opportunity to make a meaningful impact in long-term care and rehabilitation services.

🕘 Schedule:
Monday–Friday | 8:30 AM – 5:00 PM

✨ About Us
White Oak Manor Tryon is a skilled nursing, Assisted Living, Independent Living and rehabilitation facility committed to providing compassionate, high-quality care in a welcoming environment conveniently located in beautiful Tryon, North Carolina.

💼 Benefits Include (available the 1st of the month after 30 days):
✔ Competitive wages based on experience
✔ Medical, Dental, Vision & Hearing Insurance
✔ Short-Term Disability
✔ Group & Voluntary Life Insurance
✔ 401(k) Retirement Plan
✔ Paid Time Off (PTO)
✔ And Much More!

✅ Qualifications:
• High school graduate with some higher education preferred
• Pharmacy Technician experience preferred
• Long-Term Care experience is a plus
• Strong organizational and communication skills

📞 Apply Today!
Apply online or call to inquire about our open positions.

🌿 White Oak Manor Tryon is an Equal Opportunity Employer
🚭 Drug & Tobacco Free Workplace

#SJ

JOB TITLE: Quality Information Manager

DEPARTMENT: Nursing

SUPERVISOR: Director of Nursing

PURPOSE: Responsible for planning and implementing program audits and monitoring data and will act as a resource to support the facility’s ongoing QI program. Will work with the Administrator/Director of Nursing or other designated individual to ensure compliance with state and federal regulatory requirements pertaining to facility health records.

EDUCATION AND QUALIFICATIONS: Highschool graduate with some higher learning. Pharmacy Tech experience preferred. Long Term Care experience a plus. Good mental and physical health verified by a health screen per facility policy. Familiarity with medical terminology and medical records preferred. Must have knowledge and operation of computer functions and software applications. Must be committed to comprehensive and accurate work product. Requires good organizational skills, must be able to organize and conduct various QI projects/audits at the same time. Can multitask and set work assignment priorities. Must be able to key at average rate without errors. Must have a mature personality; be tactful, patient, level-headed and calm in all situations. Must be able to cross-train for other duties. Need effective communication skills, and must have a high degree of initiative, flexibility, and commitment, as well as to be able to work independently. Capability to coordinate with team members and train other staff members. Required dedication and efforts toward improving quality outcomes.

WORKING HOURS: Hours of work are 75 to 80 hours per pay period plus or minus as business needs and assigned by Director of Nursing / Assistant Director of Nursing.

THIS POSITION REPORTS TO: Administrator/Director of Nursing

WORKING CONDITIONS: Well-lighted, well-ventilated office and /or nursing neighborhoods. Subject to frequent interruptions. Job involves mostly sitting.

HIPAA MINIMUM NECESSARY: Responsible to adhere to HIPAA MINIMUM NECESSARY guidelines and safeguard protected health information.

DUTIES AND RESPONSIBILITIES:

1. MUST MAINTAIN COMPLETE CONFIDENTIALITY OF RESIDENT/ FACILITY INFORMATION, PHI, AND FAMILY INFORMATION.

2. Clock-in and out at designated time, clock-in and out when leaving the facility for any reason other than facility business.

3. Initiate and maintain communication with other health care team members as indicated.

4. May assist with paperwork for resident admission to facility, transfer from facility, leave of absence from facility, physician orders, lab work sheets, etc.

5. Review of clinical documentation as needed, including but not limited to physician orders, D/C Transfer summaries, User Defined Assessments, Antipsychotic / Anxiolytic Documentation, FSBS documentation, and Smart Charting documentation.

6. Ongoing quality check for new admissions/ readmissions to include Physician Orders, CNA Care and Data Collection Guide; Nursing Admission Data Collection documented in its’ entirety and closed by RN (Registered Nurses) within 24 hours; availability of resident photo; admission heights and weights, or other checks as directed by supervisor.

7. Ongoing audits of Resident Clinical Information (allergies, thickened liquids, crush meds, other clinical information).

8. Learn and assist with facility’s ICD-10 coding process by selecting appropriate codes and input of codes in software.

9. Liaison with pharmacy to audit, identify and correct physician orders as needed,

10. May assist in preparing and maintaining packets for resident admission, transfer and discharge.

11. Identify opportunities for improvement through data collection and analysis.

12. Assist in the identification of staff training/ retraining needs

13. Responsible for printing of monthly physician orders and auditing physician signatures.

14. Demonstrate and maintain competency using current clinical software system.

15. Identify tools and resources needed to support facility quality improvement programs.

16. May be asked to train or retrain personnel.

17. To assist with work in other facilities with vacant positions or heavy workload

18. Performs other duties as assigned by supervisor.

19. Responsible for performing month-end tasks to ensure deliveries generate for upcoming month.

NOTICE OF RESIGNATION: A written form of resignation shall be submitted to the Director of Nursing at least thirty (30) days prior to the last working day.