Training Developer

We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block!

As a Training Developer, you will design, develop, and deliver impactful and cost-effective training programs that align with business goals and enhance employee performance. You'll apply adult learning principles to create engaging content for both virtual and in-person environments, conduct needs assessments, and evaluate training effectiveness. This role is key to driving continuous learning and supporting strategic initiatives across the organization. 

 

Day to day, you’ll… 

• Design, develop, and deliver effective training courses and performance support materials in an adult learning environment; identify learning objectives for each course and ensure courses are aligned with business unit strategic objectives 
• Select appropriate instructional delivery methods and matches to intended learning objectives 
• Develop training materials for synchronous and asynchronous delivery methods 
• Conduct training needs assessments and job/task analysis to support ongoing development and improvement of training courses 
• Modify, create, implement, and maintain learning templates for use within development tools and instructional products for intermediate-level training 
• Utilize templates to implement course evaluation methods and instruments 
• Utilize standard report results template to share training programs with business unit leaders 
• Facilitate training, and train-the-trainer sessions for all training courses developed 
• Participate in various management and operational meetings to better understand key business initiatives and develop training to support these initiatives 
• Deliver/facilitate training sessions as needed 

• Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience
• At least two years’ experience in course design and development of training programs and/or two years in tax return preparation, adult education or related field(s)
• Demonstrated knowledge of adult learning theory and learning styles
• Enrolled Agent, Certified Public Accountant or Attorney status (credentials regulated under Circular 230)
• 3 years minimum related work experience
• Solid knowledge of tax code and regulations. Experience with tax theory, concepts, principles, and techniques
• Strong analytical skills, communication skills, and effective facilitation, and presentation skills. Ability to handle multiple tasks and projects simultaneously, establish priorities, organize and plan work

• Experience with BlockWorks or other tax preparation software to prepare and e-file tax returns
• Field experience in tax return preparation
• Instructional Design certification

Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.

Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.

Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.

The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.


Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

$62,800.00 - $94,200.00/Yr.