Job Description
Hotel Facilities Supervisor
The Hotel Facilities Supervisor leads the engineering and maintenance team to ensure a safe, efficient, and high-quality environment for guests and staff. This role oversees daily operations of building systems, supports hotel operations, and ensures all facilities meet brand standards and guest expectations.
Key Responsibilities:
- Supervise, train, and develop maintenance staff, promoting a culture of safety and service excellence.
- Ensure compliance with hotel policies, safety standards, and regulatory requirements.
- Oversee maintenance and operation of all hotel systems, including HVAC, electrical, plumbing, fire life safety, and guest room equipment.
- Implement and manage preventive and predictive maintenance programs to minimize downtime and guest disruption.
- Conduct routine inspections of guest rooms, public areas, and back-of-house spaces to ensure quality standards are met.
- Respond promptly to maintenance requests and emergency situations to support uninterrupted hotel operations.
- Monitor utility usage and support energy efficiency initiatives to control operating costs.
- Coordinate and supervise external contractors and service providers.
- Maintain accurate records of maintenance activities, equipment, and compliance documentation.
- Manage inventory of parts, tools, and supplies.
- Assist in preparing and managing maintenance budgets and capital improvement plans.
- Communicate effectively with hotel leadership, front desk, housekeeping, and vendors to ensure seamless guest service.
Qualifications:
- 3–5 years of experience in facilities, engineering, or hotel maintenance.
- Strong knowledge of HVAC, electrical, and mechanical systems.
- Proven leadership and problem-solving skills.
- Ability to prioritize tasks in a fast-paced hospitality environment.
- Proficiency in basic computer systems and maintenance software.
- EPA 608 Certification required; OSHA certification preferred.
Working Conditions:
- Ability to lift up to 50 lbs, climb ladders, and perform physical maintenance tasks.
- Work may involve exposure to mechanical systems, varying temperatures, and indoor/outdoor conditions.
- Availability to respond to after-hours emergencies as required.
