Retail Pharmacy Support Assist - Scripts Retail Pharmacy - Bayfront Hospital
Job Description
Position Summary
This position is responsible for completing clerical, customer service and cashier related duties within the outpatient pharmacies.
Responsibilities
• Performs cash handling and is responsible for daily opening and closing clerical procedures
• Delivers medications to pharmacy locker systems and to patients for the meds to beds program
• Completes pharmacy and over the counter sales and provides exceptional customer service
• Bags and files completed prescriptions ready to be sold to patients
• Demonstrates an understanding of the dispensing and point of sale systems to complete tasks relevant to the position
• Manages supply inventory and submits orders to replenish supplies when needed
• Monitors inventory for outdated products, performs daily cycle counts and other inventory related tasks
• Answers phones and routes calls accordingly based on the needs of the caller
• Contact patients or prescribers to follow up on outstanding issues or other instances relevant to the position
• Assists with putting away medication, supply, and over the counter orders
• Maintains files and understands procedures for historical prescription storage and organization
• Performs prescription pickup reminder calls and completes return to stock for aged prescriptions
• Coordinates medication delivery and method of payment for meds to beds patients
• Effectively communicate and collaborate with other members of pharmacy staff
• Develops clear understanding of outpatient pharmacy workflow and all processes relevant to the position
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state
and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
Qualifications
Education/Training
High School diploma or equivalent.
Successfully completion of the in-house Pharmacy Support Assistant entry-level training program associated with job description.
Must be able to speak, read, and understand Basic English.