Manager - Retail Store Operations

Monitoring and ensure quality of acquisition through store

Increasing revenue per footfall by aiding customers’ purchase decisions

Achieving profitability (Return on investment) targets for the store

Minimizing losses from pilferage (wastage) and shrinkage (unidentified losses)

Managing churn and achieve customer satisfaction for walk-in customers

Ensure appropriate placement of pop-ups and product displays at store and I resolve store-specific issues within specific timelines

Coach & train Store Executives and ensure employee-retention and motivation levels are high through regular reviews and performance streamlining of both on-roll and associate employees