Technical Trainer

Position Responsibilities 

• Directing and delivering effective hands-on classroom Wave Relay® training 

• Developing comprehensive training programs for customer-focused Wave Relay® training courses 

• Developing training materials including outlines, presentations, course handouts, and knowledge/skills tests 

• Creating instructor materials for Field Application Engineers who deliver training programs 

• Developing and conducting training effectiveness evaluations to continually enhance the company’s customer-focused training programs 

• Mentoring instructors to enhance customer-focused training programs 

• Ensuring all training programs and courses meet business needs and quality standards 

• Conducting needs assessments, anticipate future training needs, and plan accordingly 

• Manage course enrollments 

• Technical degree or equivalent knowledge/skills, preferably in Electrical or Computer Engineering  

• Experience teaching in a classroom environment 

• Experience conducting and evaluating customer-focused training programs or experience speaking to groups of people 

• Understanding of networking and IP scheming 

• Must be willing and able to travel up to 25% of the time 

• Must have the ability to obtain a United States security clearance 

Preferred Qualifications 

• Understanding of radio frequencies (RF) and wireless communications 

• Knowledge of mobile ad hoc networking (MANET)  

• Experience with Wave Relay® products  

• Experience conducting training for both commercial and government customers 

• Active United States security clearance 

The base pay for this role can vary from $132,750 to $165,875 a year based on individual qualifications. Eligibility for yearly discretionary bonus. Persistent Systems, LLC offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance; paid time off (sick time and vacation time); flexible spending accounts; 401(k) plan with company match; fitness membership reimbursement; tuition assistance; mental health benefits; and pet discounts. This posting will be accepting applicants on a rolling basis until filled.

We are looking for a Technical Trainer who will be responsible for conducting, developing, and evaluating customer-focused hands-on technical training programs to join our team in New York City. You will develop training outlines, presentations, materials, and evaluations for the company’s Wave Relay® training courses. You will also be responsible for evaluating training programs on an on-going basis by collecting feedback from customers and working with internal teams to ensure maximally effective training programs.