Job Description Summary

Provides expertise in analyzing technical learning needs for the services function, then designs and delivers training solutions. Impacts departmental operations and responsible for planning/execution. The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures. Some judgment may be required but this is typically with guidance.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Job Description

• Provide technical and clinical leadership during pre-sales process by demonstrating full range of Ultrasound products, including potential uses, product capabilities and benefits to customers to drive revenue within the region.

• Coordinate, schedule, and execute objective based system training for your customers: monitor and report on training outcomes.

• Serve as a subject matter expert Women’s Health Ultrasound and clinical liaison to the sales organization with the goal of strengthening clinical capabilities of the team and customer relationships, while also driving business opportunities forward.

• Penetrate competitive accounts and communicate current market intelligence back to the business.

• Advance new product (NPI) features and clinical techniques; partner with customers in developing training plans / strategies that support new product assimilation Women’s Health Ultrasound and ongoing training needs.

• Support trade shows and professional conferences by performing product demonstration and customer training.

• Act as focal point for modality / team, identify customer satisfaction issues, assist in escalations, problem determination and specialty training requests.

• Develop meaningful relationships with your customers (highlighting key opinion leaders (KOLs) where necessary) to standardize and optimize protocols and support our clinical education initiatives.

• Embrace and promote adoption of hybrid training delivery mindset for your customer.

• Maintain required well-written pre and post training documentation in conjunction with global guidance.

• Demonstrate safety first and quality mindset, maintaining applicable processes as part of the Quality Management System and EHS policies and procedures.

Required Qualifications

• Associate degree or equivalent and 3+ years of Maternal Fetal Medicine ultrasound technical/clinical industry experience; plus American Registry of Diagnostic Medical Sonographers (ARDMS) certification in: OB/GYN (+ preferred Fetal Echo (FE) registry or Registered Cardiac Sonographer (RDCS)) certification.

• Must live or willing to relocate to Raleigh/Durham area

• Willingness to travel extensively 75+% (4-5 days per week including overnights and some weekends) within the US via multiple modes of transportation (car, air travel, & train, etc.).

• Deep understanding of clinical education training and associated process implementation.

• Demonstrated experience delivering complex information and modifying messaging based on audience.

• Knowledge of Healthcare Information Systems, networking and IT

Desired Characteristics

• Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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We will not sponsor individuals for employment visas, now or in the future, for this job opening.

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.