Medical Records Coordinator

Creekside Care Center of Gahanna 

MEDICAL RECORDS COORDINATOR

Classification
Hourly Non-Exempt
Reports to

Direct of Nursing
Summary/Objective 
In keeping with our organization’s goals, the primary purpose of the Medical Records Coordinator 
is to oversee all health information records for the residents at the facility.

Job Duties
 Maintain resident medical records and management of electronic medical records (EMR) 
system
 Review medical records and assign correct codes in the EMR system for documents
 Scan and upload print documents to the resident’ EMR chart
 Coordinate proper documentation and record uploads with facility staff, medical director, 
and treating practitioners and providers in the EMR system
 Ensure that complete resident records are processed and managed from admission to 
discharge
 Maintain regular audit systems to ensure the integrity and completeness of EMR charts
 Respond to medical and financial records requests from residents, family members, 
regulatory agencies, law firms, insurance companies, and medical providers and hospitals
 Scan documents/files to the EMR system
 Respond to emails and telephone calls punctually and complete tasks as directed
 Keep log of completed tasks as necessary
 Maintain compliance to all personnel policies and facility policies and procedures
 Ensure that State and Federal regulations and standards (privacy and confidentiality) are 
followed
 Protect resident privacy rights and confidentiality in accordance with HIPAA and LongTerm Care regulations and applicable laws relating to the position
 Proficiency in HIPAA and the facility’s HIPAA policy and procedures
 Flexibility to change job functions as needed or directed
 Follow guidance as instructed by supervisor

Supervisory Responsibility
There are no supervisory responsibilities for this position. However, the position requires 
communication with and oversight of nursing home staff to ensure that specific policies, 
procedures, and systems are maintained correctly as it relates to the department.

Required Education and Experience

 High school diploma or GED
 Strong utilization knowledge of Point Click Care
 Computer literacy skills (Microsoft Outlook, Microsoft Office, Internet) and familiarity with 
various online and software platforms
 Experience with electronic health records or similar electronic record systems; prior 
experience in long-term care and rehab is preferred
 Familiarity with medical records, medical terminology, and basic anatomy & physiology

Required Skills
 Excellent written and verbal communication skills
 Demonstrate leadership, organizational skills, and ability to maintain a positive and 
professional attitude
 Ability to work well under pressure, meet deadlines, and handle multiple tasks 
simultaneously
 Display attention to detail
 Interact with residents, families, and the community in a professional manner 
 Ability to engage in active listening (giving full attention to those speaking), critical thinking 
(using logic and reasoning to identify strengths/weaknesses of alternative solutions), and 
active learning (understanding implications of new information during problem-solving 
situations)
 Exceptional judgment and active foresight
 Self-motivated and self-directed

Position Type and Expected Hours of Work
This position is within a healthcare facility that operates every day. Although this is generally a 
Monday through Friday position, there will be scheduled times of work on the weekends and 
holidays. Significant events can occur at any given time that require working. Ongoing direction and 
support may be necessary if systems are not properly implemented, continuously improved, and 
monitored.