Manager, Learning and Development, Clinical Development + Initiatives
Job Description
The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.
As a reflection of our current needs and growth we are very pleased to offer a new opportunity to join our dedicated team at Aspen Dental as a Manager, Learning and Development, Clinical Development & Initiatives.
Job Summary:
The Manager is an important part of the Learning and Development team and has accountability for execution of development strategies and programs for clinical lines of business and strategic initiatives. This role will partner closely with the Director, Lines of Business & Continuing Education, and key business partners to implement learning solutions and programs that support the successful implementation and continuous improvement of patient service lines.
The Manager, Clinical Development & Initiatives is an individual who can effectively collaborate with leaders, the Clinical Support team, owners, and the broader L&D, Talent Management and HR teams. This individual contributor is a performance consultant who can develop and execute learning solutions to build foundational through advanced capabilities and confidence. The Manager, Clinical Development & Initiatives will possess excellent cross-functional collaboration and communication skills and must have the ability to work effectively within all levels of the organization.
Essential Responsibilities:
Partner with leaders, the Clinical Support team, owners and the broader L&D, Talent Management and HR teams to understand specific developments needs for doctors.
Manage end-to-end analysis, design, development, implementation, and evaluation of doctor programs.
Design and deliver a suite of effective learning solutions, programs, tools, and resources. Solutions may include formal learning programs, experiential learning assignments, coaching, etc.
Identify innovative and cost-effective solutions for doctor development.
Manage appropriate external vendors.
Understand the specific needs of doctors as learners so you can advocate and adapt for their specific needs and preferences.
Evaluate existing programs/content for impact and alignment with organizational needs.
Use data to measure success: learn, iterate, and improve; analyze trends and develop proactive actions to continuously improve learning experiences.
Facilitate learning sessions and serve as a coach to other facilitators in programs for the purpose of elevating the learner performance, inclusive of conducting Train the Trainers.
Continuously research and stay abreast of industry trends to integrate innovative methodologies and best practices.
Demonstrate a commitment to professional and personal growth by initiating dialogue with team members, attending learning events, engaging in self-directed learning and focusing on professional development goals.
Plan, organize and execute tasks and activities with urgency.
Other duties as assigned.
Requirements/Qualifications:
Education level: Bachelor’s degree or equivalent work experience
3-5 years of relevant learning and development experience, ideally in a fast-paced organization with a distributed workforce preferably in a dental or healthcare setting
Understanding of adult learning theory and principles
Well versed in digital learning, just-in-time, and blended learning strategies
Experience with program management and learning management systems (LMS)
Demonstrated skill in designing and implementing development programs for all audiences
Excellent communication and influencing skills at all levels in the organization
Flexibility and agility to be proactive in a fast paced, ever-changing environment
Experience in developing, implementing, and monitoring programs/processes
Strong organizational and project management skills
Highly proficient using eLearning authoring tools (Articulate etc.) and Microsoft Office Suite (i.e., multiple Outlook accounts, Word, Excel, PowerPoint, SharePoint, etc.) and Zoom (including a portfolio of work examples)
Ability to travel as needed
This position is remote
Starting Salary: $93,500 with 10% bonus opportunity!