Back to jobsLead and develop a team of Product Engineers supporting day-to-day factory operations across multiple sites
Drive rapid response and resolution of production issues, RFIs, and field quality concerns
Establish clear prioritization and accountability for incoming engineering support requests
Ensure strong root cause analysis and implementation of corrective actions for product and manufacturing issues
Partner with Manufacturing, Quality, and Supply Chain to improve product manufacturability, reliability, and cost
Support production readiness for new product launches, ensuring smooth handoff from NPD to sustaining engineering
Own sustaining engineering activities including design updates, ECNs, and BOM accuracy
Improve engineering processes that support factory operations, including documentation, communication, and issue tracking
Provide technical guidance on product design, buildability, and system-level performance
Support customer and field issue resolution, including direct interaction when required
Identify and drive continuous improvement initiatives that reduce defects, scrap, and rework
Develop team capability in problem-solving, engineering judgment, and cross-functional collaboration
Collaborate with NPD, DTV, and Lab teams to ensure alignment across product lifecycle activities
Track and report key performance metrics related to quality, responsiveness, and operational efficiency.
