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Job Description
Principle Duties and Responsibilities:Essential Functions:
- Ensures that supported applications-delivered business process provides the appropriate functionality to run the business by leveraging detailed business knowledge.
- Leads small scale projects independently. Assists with project management of large scope technical initiatives.
- Identifies where process improvements can be made and works with BT/ERP and business SMEs to create the business case for each initiative. Responsible for recommending improvements with supported application functionality.
- Takes complex business requirements and models them within supported applications. Act as expert on all details regarding critical business processes and associated requirements.
- Understands / evaluates the impact of new processes and how to prepare the business for change.
- Using process mapping, lean six sigma and continuous improvement methods, applies these principles to functional business areas.
- Has a strong understanding of the reporting tools available and how to apply them (Crystal Reports / Cognos / Power BI etc.) .
- Leads and assist with the resolution of complex process-related break fix / production issues. .
- Conducts training and prepares training programs and materials as needed. .
- Performs all other duties as assigned. .
- Completion of appropriate training in a Lean manufacturing and project management best practices desired.
- Experience creating business case packages and leading their presentation.
- Experience with effectively communicating to senior management.
- Software application configuration / authorization management knowledge and experience desired.
