Back to jobsManage customer repairs across in-house and subcontracted facilities
Deliver high-quality customer service across all touchpoints
Prepare quotations and pricing for repairs, goods, and services
Coordinate customer loan requirements and orders
Raise and manage purchase orders in line with procurement guidelines
Handle delivery forecasts, reporting, and general customer enquiries
Liaise closely with production teams to meet operational targets
Support import/export processes and requirements
Drive improvements in turnaround time (TAT), on-time delivery (OTD), quality, and cost efficiency
Maintain strong customer relationships from quotation through to payment
Ensure compliance with regulatory and industry requirements
Provide proactive guidance to enhance customer and business outcomes
