Lead Generation: Identifying potential customers (end users as well as EM manufacturers) through various methods like referrals, cold calling, or networking.
Market Development: Develop new ideas to get into new markets, as well as in the existing markets.
Product Knowledge: Understanding the features, benefits, and target customers for the products and services being sold, i.e., Gatan Edax products, along with the knowledge & updates on the competition products too.
Customer Engagement: Building relationships with customers, understanding their needs, and providing solutions. Also, keep the customer engaged with sending e-mailer about new development of products, features, various events & activities etc.
Sales Presentations: Presenting products and services to customers, highlighting their features, value and benefits, and why it is needed by the customers.
Negotiation: Negotiating prices, terms, and contracts with customers.
Order Management: On time update of CRM (Salesforce), Processing orders, ensuring customer satisfaction, following up to maintain relationships.
Reporting: Maintaining records of sales activities, customer interactions, sales performance and regular update in CRM (Salesforce). On time & regular basis reporting with updates is mandatory.
Reporting To: Regional Sales Manager – India & Middle East.
Market Research / Intelligence: Staying informed about industry trends, competitors, and new product offerings and share with your manager and colleagues.
Marketing activities: Actively involved into various types of marketing activities like conference, seminars, workshops etc.
Work as a teammate: Should closely work with all the team members in Sales, Service, Applications and Administration.