Job Description
Empowered By Innovation
Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities.
Key Responsibilities
• Design, develop, and implement customized solutions on the Salesforce platform
• Work on both Salesforce Administration and Development tasks
• Develop and maintain Apex classes, triggers, and test classes
• Build user interfaces using Lightning Web Components (LWC) and Aura Components
• Configure and customize Sales Cloud, Service Cloud, and Experience Cloud
• Implement and manage Flows (Automation, Process Optimization)
• Perform system integrations with external applications using REST/SOAP APIs
• Debug and resolve production issues with a strong sense of urgency
• Ensure high code quality with proper test coverage and best practices
• Collaborate with cross-functional teams to gather requirements and deliver solutions
• Participate in code reviews and deployment processes
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Required Skills & Qualifications
• 5+ years of hands-on Salesforce development experience
• Strong knowledge of:
o Apex (Classes, Triggers, Batch, Queueable, Future methods)
o Lightning Web Components (LWC)
o Aura Components
o Salesforce Flows
• Experience with Salesforce Administration (Profiles, Roles, Sharing Rules, Validation Rules, etc.)
• Expertise in Sales Cloud, Service Cloud, and Experience Cloud
• Strong experience in system integrations (REST/SOAP APIs)
• Solid understanding of debugging, troubleshooting, and performance optimization
• Experience writing robust test classes with high code coverage
• Ability to handle and fix critical issues on priority
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Preferred Qualifications
• Experience with Field Service Lightning (FSL)
• Experience with CI/CD tools and version control (e.g., Git)
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Soft Skills
• Strong problem-solving and analytical skills
• Ability to work in a fast-paced environment
• Good communication and stakeholder management skills.