Provide product evaluation in a consistent way to enable to be competitive, increase our win rate and make recommendations to maintain or enhance Technology Sourcing profitability.
Facilitate technical evaluation of products for customers via either PS Consultancy, CC Labs or LTS Technical Services.
Use of Computacenter IP, knowledge of market trends and third party tooling to facilitate commercial benchmarking at both a device and component level.
Provide platform agnostic, (WinOS, MacOS, ChomeOS) high level technical expertise.
Provides multi-vendor device options to the business of how to maintain product margins in line with customer agreements, particularly new product selection for seamless transition.
International engagement – enabling TS capability by liaising with our partners and customers globally to provide the same or similar products to meet our customers contractual obligations.
Advise and work closely with colleagues, delivering accurate and latest product information enabling smooth delivery of our international customer contracts.
Provide early visibility of upcoming product changes and roadmaps.
Act as a point of escalation on complex technology sourcing product requirements.
Liaise with colleagues and stakeholders to ensure adoption of best practice.
Establish productive relationships and networks at Senior Management level to build and maintain internal and external relationships.
Support Customers environmental agenda through sustainability reporting in partnership with our vendors.
Works as part of extended customer team and understand the roles of other team members and how you can add value to the operation in a pre-sales and delivery capacity
Contribute to business strategy to help grow and develop the business in line with GTS targets.
Achievement of high customer satisfaction levels.
Effective cascade and delivery of objectives.
Has good appreciation of contractual or commercial terms and conditions and can negotiate.
Can build strong relationships with named suppliers.
Can work across multiple geographies to support Group wide product lifecycle processes.