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Computacenter

GTS Product Manager (Workplace)

Hatfield, GB, AL10 9TW +5 more…Posted Today

Job Description

  • Provide product evaluation in a consistent way to enable to be competitive, increase our win rate and make recommendations to maintain or enhance Technology Sourcing profitability.
  • Facilitate technical evaluation of products for customers via either PS Consultancy, CC Labs or LTS Technical Services.
  • Use of Computacenter IP, knowledge of market trends and third party tooling to facilitate commercial benchmarking at both a device and component level.
  • Provide platform agnostic, (WinOS, MacOS, ChomeOS) high level technical expertise.
  • Provides multi-vendor device options to the business of how to maintain product margins in line with customer agreements, particularly new product selection for seamless transition.
  • International engagement – enabling TS capability by liaising with our partners and customers globally to provide the same or similar products to meet our customers contractual obligations.
  • Advise and work closely with colleagues, delivering accurate and latest product information enabling smooth delivery of our international customer contracts.
  • Provide early visibility of upcoming product changes and roadmaps.
  • Act as a point of escalation on complex technology sourcing product requirements.
  • Liaise with colleagues and stakeholders to ensure adoption of best practice.
  • Establish productive relationships and networks at Senior Management level to build and maintain internal and external relationships.
  • Support Customers environmental agenda through sustainability reporting in partnership with our vendors.
  • Works as part of extended customer team and understand the roles of other team members and how you can add value to the operation in a pre-sales and delivery capacity
  • Contribute to business strategy to help grow and develop the business in line with GTS targets.
  • Achievement of high customer satisfaction levels. 
  • Effective cascade and delivery of objectives.
  • Has good appreciation of contractual or commercial terms and conditions and can negotiate.
  • Can build strong relationships with named suppliers.
  • Can work across multiple geographies to support Group wide product lifecycle processes.
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    Consulting And Business Services
    10001+ employees
    Hatfield, Hertfordshire, GB
    Website
    GTS Product Manager (Workplace) at Computacenter | Renata