Back to jobs
Job Description
Your role in our mission
Apply your skills to support Gainwell as we help clients deliver better health and human services outcomes.
- Analyzes customer information requirements and product specifications to define technical content strategy and plan.
- Designs and develops written and/or visual product-related information, hard copy, web (user/configuration/troubleshooting guides), and online information (interactive demos, help systems) integrated into product, for a variety of audiences (end user, system administrators, internal support engineers, product developers, training developers).
- Codes, builds, compiles, and tests modifications to the system using established team standards.
- As customer advocate, helps define/refine product requirements.
- Interfaces with cross-functional areas as a member of the product development team.
- Works on problems/projects of moderately complex scope.
- Exercises independent judgment within defined practices and procedures to determine appropriate action.
- Acts as an informed team member providing analysis of information and limited project direction input.
- Follows established guidelines and interprets policies.
- Evaluates unique circumstances and makes recommendations.