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Job Description
What will you be doing?
• Oversee the checking of documentation for import arrivals and the creation of documentation for export trailers leaving the UK
• Ensure all HMRC (ETSF/Customs) documentation is prepared correctly and in line with current regulations
• Provide clear and timely instructions to depots regarding cargo release and movement Communicate effectively with internal teams and external customers regarding documentation and clearance status
• Use IT systems to interface with HMRC and monitor the clearance status of shipments
• Maintain accurate records of customs clearance and ensure all systems are kept up to date
• Manage, motivate and support a team of 12–14 staff, including: Holiday planning and sickness management, conducting annual one-to-one reviews, supporting employee development through structured progression plans
• Ensure full legislative and operational compliance at all times
• Promote and maintain a safe working environment in line with statutory requirements
• Prepare and distribute accurate documentation to Warehouse, Haulage, Distribution and Shipping teams in a timely manner
• Maintain awareness of transport and HM Customs regulations, ensuring all statutory obligations are met
• Oversee the checking of documentation for import arrivals and the creation of documentation for export trailers leaving the UK
• Ensure all HMRC (ETSF/Customs) documentation is prepared correctly and in line with current regulations
• Provide clear and timely instructions to depots regarding cargo release and movement Communicate effectively with internal teams and external customers regarding documentation and clearance status
• Use IT systems to interface with HMRC and monitor the clearance status of shipments
• Maintain accurate records of customs clearance and ensure all systems are kept up to date
• Manage, motivate and support a team of 12–14 staff, including: Holiday planning and sickness management, conducting annual one-to-one reviews, supporting employee development through structured progression plans
• Ensure full legislative and operational compliance at all times
• Promote and maintain a safe working environment in line with statutory requirements
• Prepare and distribute accurate documentation to Warehouse, Haulage, Distribution and Shipping teams in a timely manner
• Maintain awareness of transport and HM Customs regulations, ensuring all statutory obligations are met