Back to jobsDevelop Technical Product Knowledge: Build deep expertise in Fitch’s data products, underlying architecture, and integration points to effectively support technical delivery and client needs.
Provide Direction & Hands-on Support: Offer overall guidance to the product team on technical priorities, while remaining ready to step in and perform first-level analysis and triage during production issues to minimize impact and expedite resolution.
Support Technical Strategy Execution: Contribute to shaping and communicating the technical aspects of the product roadmap, ensuring alignment with engineering and infrastructure priorities.
Backlog & Feature Management: Assist in translating business and technical requirements into clear user stories. Help prioritize features based on technical feasibility, system dependencies, and business impact.
Cross-functional Technical Coordination: Collaborate closely with engineering and architecture teams to ensure smooth delivery and technical alignment across stakeholders.
Technical Delivery Assistance: Work hands-on with engineering teams to resolve delivery challenges, validate functionality through technical user acceptance testing, and support monitoring and alerting for production systems.
Performance Tracking: Help monitor technical KPIs such as system reliability, latency, and error rates, and assist in identifying areas for optimization.
Documentation & Knowledge Sharing: Contribute to technical documentation (integration guides, FAQs) and support demos or training for internal teams.
