Engineer - Application Operations Center

Experience

• Bachelor’s degree in computer science, Information Technology, or related field.
• 5 to 8 years of experience in application operations or support roles.
• Strong hands-on experience with enterprise databases (SQL Server, Oracle, PostgreSQL, etc.).
• Experience in database security practices including role-based access, encryption, and compliance.
• Proficiency in scripting (PowerShell, Python, or similar) for automation and monitoring.
• Experience with ITSM tools (ServiceNow, Jira) and monitoring platforms (Icinga, Splunk, etc.).
• Familiarity with cloud platforms (Azure, AWS) and container technologies is a plus.
• Excellent problem-solving, communication, and stakeholder management skills.
• Flexibility to work in US business hours (EST)

Key Skills:

• Application lifecycle management
• Database administration and performance tuning
• Database security and compliance
• Incident and problem management
• Scripting and automation (PowerShell, Python)
• Monitoring and alerting tools (Icinga, Splunk)
• ITSM platforms (ServiceNow, Jira)
• Cloud infrastructure (Azure, AWS)
• Strong analytical and troubleshooting abilities
• Effective communication and collaboration across global teams