Manager, Endpoint Platform Engineering (NJUS)

Tasks and Responsibilities

• Provide strategic direction and operational leadership for enterprise endpoint platforms, including Windows and macOS devices. 
• Manage and continuously improve device enrollment and provisioning capabilities, including Windows Autopilot, macOS enrollment, and zero‑touch deployment processes.
• Own the packaging, testing, deployment, and lifecycle management of enterprise applications across Windows and macOS, including third‑party and internally developed applications using tools such as Microsoft Intune, Jamf, and Patch My PC.
• Lead the planning and delivery of security patches and updates, including:
  • Windows and macOS operating system updates
  • Third‑party application security patches
  • Device drivers, firmware, and BIOS updates 
• Establish and mature standardized, automated patching and deployment processes, including testing, deployment rings, remediation, and reporting.
• Partner with Architecture, Cyber Security, End User Technology, and the Service Desk to align endpoint strategy with enterprise standards, security policies, and operational requirements.
• Serve as a key liaison with Cyber Security to ensure endpoint platforms and supporting teams adhere to security policies, risk management guidance, and compliance (CIS) expectations.
• Identify and mitigate endpoint security and operational risks, including device lifecycle management, and implement plans of action for risk reduction.
• Build and leverage automation and AI-driven capabilities to streamline endpoint operations, improve reliability, and reduce manual effort.
• Prepare and present status, health, compliance, and progress reporting related to endpoint platforms, application delivery, patching posture, and automation initiatives. 

People & Leadership Responsibilities 

• Lead, coach, and develop a high-performing engineering organization, including performance evaluation, prioritization, and goal setting.
• Provide guidance on technical decisions, operational practices, and administrative policies.
• Drive adoption of modern endpoint engineering best practices and contribute to the ongoing maturity of NetJets’ enterprise IT capabilities.