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The Contract Billing & Accounts Receivable Specialist is responsible for supporting the billing and collections process for service and construction customers. This role manages contract billing, AIA and progress billing requirements, accounts receivable follow-up, and customer account maintenance while ensuring billing accuracy and compliance with contractual requirements. The ideal candidate is detail-oriented, organized, and capable of managing multiple priorities in a fast-paced environment while maintaining strong customer and internal relationships.

Essential Duties & Responsibilities: 

• Process and manage customer billing, including recurring contract billing, progress billing, and AIA billing requirements.

• Prepare, review, issue, and post invoices, receipts, pay applications, lien waivers, and related billing documentation.

• Monitor accounts receivable balances and actively assist with collection efforts to reduce aging and improve cash flow.

• Maintain accurate customer account records and billing schedules within accounting and operational systems.

• Research and resolve billing discrepancies, payment issues, and customer concerns in a timely and professional manner.

• Utilize accounting and billing software to identify outstanding balances and ensure accurate account management.

• Verify billing accuracy and ensure compliance with customer contract terms and project requirements.

• Coordinate with project managers, operations leaders, and customers regarding billing status, documentation, and payment follow-up.

• Maintain organized financial and contract documentation to support reporting, audits, and operational needs.

• Prepare billing and collection activity reports with accurate and reliable data.

• Assist with customer portal invoice uploads and project closeout documentation as required.

• Identify opportunities to improve billing, collections, and administrative processes.

• Maintain professionalism and confidentiality when handling sensitive financial and customer information.

• Perform additional duties as assigned by management.

Education & Qualifications:

• Previous experience in billing, accounts receivable, contract billing, or construction/service industry billing required.

• Experience with AIA billing, pay applications, retention billing, and contract compliance strongly preferred.

• Understanding of lien waivers, change orders, and construction billing processes preferred.

• Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously.

• High attention to detail and accuracy.

• Strong verbal and written communication skills.

• Proficient in Microsoft Office applications, including Excel.

• Experience with ERP, accounting, and billing software preferred.

• Ability to work effectively both independently and within a team environment.

• Strong problem-solving and customer service skills.

• Ability to professionally manage confidential and sensitive information.

Other Duties:

• Adheres to all company policies, including the Code of Conduct, Confidentiality Agreement, and Safety Policies.

• Supports operational and administrative initiatives as assigned.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.

• Ability to perform repetitive office and computer-related tasks throughout the workday.

Pay:

• $30 to $35 DOE

• Weekly pay.

Benefits and Perks:

• Excellent pay

• Medical, dental, vision

• Company paid life insurance

• Company paid short-term disability

• 401K with employer match

• Paid vacation and company holidays

• Training and Career Development

• Company vehicle (if job applicable)

• Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees

Pye-Barker Fire & Safety is an Equal Opportunity Employer