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SES

Intern Product & Innovations

Chicago, ILPosted 1 weeks ago

Job Description

The intern is an individual contributor working under defined technical guidance and supervision, with increasing independence as skills develop. Responsibilities are focused on executing assigned technical tasks, documenting results, and recommending observations or improvements.
1. Satellite Terminal Build, Integration, and Configuration (30%)
o Assemble and integrate satellite gateway and user terminal hardware including anten-nas, RF components, modems, and supporting network equipment.
o Configure terminal hardware according to defined engineering guidelines and test plans.
o Perform basic troubleshooting of hardware, cabling, and connectivity issues following established procedures.
2. Modem, Antenna, and Controller Software Operation (15%)
o Learn and operate modem interfaces, antenna controller software, and related man-agement user interfaces.
o Support configuration, calibration, and verification of antenna pointing and modem pa-rameters.
o Assist in identifying configuration or operational issues and escalate findings to supervis-ing engineers.
3. Terminal Provisioning and Activation on SES mPOWER Network (15%)
o Support provisioning, activation, and validation of user terminals on the SES mPOWER satellite network.
o Execute predefined activation procedures and validation checklists under supervision.
o Verify terminal connectivity, service availability, and basic performance metrics.
4. Performance Monitoring and Telemetry Collection (15%)
o Install, configure, and maintain remote performance monitoring clients on gateways and user terminals.
o Collect and review network, modem, and terminal health data including availability, throughput, latency, and error metrics.
o Flag anomalies and performance deviations in accordance with defined thresholds.
5. Documentation and Reporting (15%)
o Document hardware builds, software configurations, network topologies, and provision-ing steps.
o Prepare periodic performance summaries and test reports for internal engineering and product teams.
o Maintain clear, reproducible records to support analysis, troubleshooting, and future de-ployments.
6. Software Enabled Automation and Integration Support (10%)
o Assist with basic scripting, data collection, or integration tasks using Python, APIs, or cloud tools where applicable.
o Support proof of concept activities related to automation, monitoring, or data visualiza-tion.
o Contribute observations and recommendations to improve workflows or tooling.

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