Back to jobsVacuum systems expertise: Experience with vacuum subsystems including turbo-molecular pumps, dry mechanical pumps, cryogenic pumps, residual gas analyzers (RGAs), and helium leak detectors. You understand vacuum system behavior well enough to diagnose leaks, pump failures, and pressure anomalies without relying solely on error codes.
Electromechanical troubleshooting: Working expertise across electronics, mechanical assemblies, pneumatics, and computer-controlled systems — applied to diagnosing and repairing equipment in the field where you often cannot reproduce the failure on a bench.
System integration and root cause analysis: Proven ability to troubleshoot across subsystem boundaries — understanding how a vacuum issue can present as a process problem, or how a software fault can mask a mechanical failure — and trace issues to their actual root cause.
Cleanroom and semiconductor safety awareness: Working knowledge of semiconductor industry safety requirements, cleanroom protocols, and customer site security procedures. You follow these without reminders because you understand why they exist.
Customer communication: Able to explain technical issues, repair timelines, and system status clearly to customer engineers, maintenance managers, and operations leaders — adjusting your language based on your audience's technical depth without losing accuracy.
Independent prioritization: Able to assess competing service demands, evaluate customer impact, and decide which issue to address first — without waiting for someone to tell you. At Level II, you are expected to manage your own workload and escalate appropriately, not reactively.
Documentation discipline: Consistently produces accurate, complete field service reports — because you understand that your documentation is the data Veeco uses to improve system reliability, plan spare parts inventory, and support the next engineer who works on that tool.
Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint) for reporting, communication, and data tracking.
