Job Description
Job Summary
The Territory Sales Rep is responsible for selling new commercial business and targeted retention of commercial customers at AmeriGas. TSR understands the marketplace and uncovers customer needs, establishes relationships to present sales solutions focusing on new commercial accounts, and provides ongoing account management support to extend partnerships and increase gallons for existing customers. Meets and exceeds sales goals as defined by their Territory Sales Managers on Total Sales Profit (TSP) and volume for new clients and meets and exceeds retention goals. This role is critical to generate both new business and retain existing relationships.
Duties and Responsibilities
- Increases commercial revenue from new and existing customers.
- Relationships - Establishes strong relationships with prospective customers using various prospecting and business development techniques.
- Sales Planning - Ability to develop and execute a sales plan for their specific geographic area in order to maintain a high level of effective sales call activity and increase productivity. Prepares and presents sales proposals to current and prospective customers.
- Networks - Focuses efforts on decision-makers in targeted client organizations to lead them to the AmeriGas solution.
- Time Management - Effective in scheduling their time; to develop relationships with new clients, meet commitments to existing clients and manage.
- Competitive Awareness - Protects AmeriGas from competitive threats, maintaining and sharing excellent competitive intelligence.
- Account Management
- Partners with existing customers to ensure strong customer relations, contract health, and focuses on obtaining renewals for pricing and service agreements; understands upselling opportunities and presents customers with solutions to meet their business needs. Proactively collaborates with field management to ensure day to day execution is satisfactory to the client and seeks resolutions swiftly for operational opportunities.
- Strategic Selling - Targets Customers and has expertise on propane products and solutions, stays current on industry regulatory changes.
- Works with Territory Sales Manager and vendors to improve ability to use sales tools and sales techniques.
- Maintains working knowledge of applications and customer solutions.
- Attends periodic meetings and training classes as required.
- Administrative
- Prepares complete and accurate paperwork based on corporate policy and procedures.
- Reviews commission statements and ensures commission is paid accurately.
- Proficient in CRM tool for new account acquisitions and completes all paperwork related to sales, comissions, and execution of new business. Utilizes technology to proactively outreach to existing customers to understand customer satisfaction and timelines for contract renewals, pricing and service agreements in efforts to retain customers. Other duties as assigned.
Knowledge, Skills, and Abilities
Knowledge, Skills, and Abilities:
- Sales - Must have all sales skills necessary to independently prospect assigned geographic territory, probe to discover needs, present solutions, and secure new business.
- Productive - Must be able to maintain a high level of productivity through careful time management across assigned territory.
- Propane Industry - Understands propane products and services.
- Valid Driver’s license with the ability to travel within the local area, including customer visits, district visits, and trade shows.
Key Characteristics
- Sales - Experienced in sales; develops prospects, presents to accounts and closes sales that establish and build sales volume within their assigned territory.
- Retention- Proactively supports existing customers by ensuring customer needs are met; focuses on extending and growing existing customer bases.
- Communications - Ability to establish and develop both internal and external relationships, present sales proposals and build client accounts.
- Strategic - Understands how the propane business operates and is knowledgeable on company products, business segments and the selling process.
Education and Experience
- College degree or equivalent work experience required.
- Minimum of 2 years sales experience- with a demonstrated record of sales success and goal attainment.
- Commercial / industrial sales experience preferred.
