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Job Description
Responsibilities
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Build and maintain strong relationships with internal and external stakeholders, ensuring all activities are aligned with market and business unit requirements
- Maintain efficient communication to support operational excellence and reinforce company culture
- Lead by example and act as a role model for leadership behaviours
- Manage workload balance and oversee day-to-day team operations (including backlog tracking, incident reporting, stakeholder management, and supervision of the month-end closing process)
- Work closely with the Team Manager to ensure workflow coverage during team member absences; act as a backup when needed
- Foster a team culture that promotes Yara values and high performance
- Ensure team KPIs are met and aligned with key business objectives
- Conduct performance reviews, set goals, and follow up on development plans
- Ensure compliance with processes and procedures related to quality and complaint management
- Drive continuous process improvements by collaborating closely with colleagues within the team, unit, and across Yara
- Proactively manage team engagement through regular reviews, updates, and action plans to address pain points
- Perform ad hoc operational, project, and leadership tasks as required due to market volatility and business needs
- Guide, mentor, and train (including cross-train) colleagues to ensure they are enabled and motivated to fulfil their responsibilities
